Bernice Johnson Email & Phone Number

Nassau County, New York, Us

As COO, overall accountability for streamlining operations and establishing the operations foundation required to support exponential business growth, sustained profitability, business continuity & risk mitigation. Additionally, delivery of Digital & Tech strategies with particular focus on optimizing business operations, amplifying culture change, accelerating skills transformation, and maturing technology strategic alliances both internally and with an extensive global Fortune 500 client base.

Brentford, Middlesex, Gb

Senior Leadership responsibility for curating the overall Technology Transformation Strategy with particular focus on the strategic enablers of Agile product design and behavior, the acceleration of skills transformation, and the maturity of the GSK Tech Strategic Partnership Program. As a member of the Tech Strategy and Performance Leadership Team and the GSK Tech Senior Leaders Group, accountable for amplifying internal and external relationships to drive transformation at pace, to deliver outcome based value for our patients and consumers while also motivating, focusing, lifting, and developing others in their journey to become extraordinary leaders.

New York, New York, Us

As VP of Procurement, Properties and Sustainability accountable for leading a world class function with mission-wide impact. Responsible for procurement portfolio, strategic vendor relationships, spend profile, vendor partnership development, diversity supplier management, shared service functionality, the National Properties portfolio, strategic initiatives, procurement technology, the enterprise sustainability framework and executive engagement.

Bentonville, Arkansas, Us

Shaped the Fortune 1, global IT vendor management office. Led multi-billion dollar portfolio of global IT hardware, software, and professional services spend, as well as digital enterprise sourcing strategies involving over 10,000 contractors. Managed supplier collaborations and strategic partnership engagements. Drove strategy and roadmap for next generation Vendor Management Office framework and matured the strategic supplier program. ● Certified to 12-month Information Technology Senior Management Forum (ITSMF) 2016 Executive Cohort graduate. ● Achieved avg $50M in annual operational cost savings beyond initially negotiated reduction target of 2%.● Attained most successful year-end planning and sourcing efforts globally with over 1,500 year-end contract work activities, zero year-end bridge letters, no staffing disruptions, no operational disruptions, no overtime, and zero weekend staffing. ● Re-invented supplier strategy and awareness events, attracting global and local account teams with record attendance of 2,500 and outstanding ratings for format, content, delivery, relevance, and value. ● Transitioned global VMO team to align with agile domain-based shared service function with dedicated product and service sourcing teams. ● Pioneered design thinking within the VMO and architected the areas first comprehensive next generation VMO strategy. ● Architected the comprehensive vendor management strategic partner program maturity framework.

Bentonville, Arkansas, Us

Designed transformational quality engineering strategy and systematic monitoring and evaluation of various aspects of company technology portfolio to ensure adherence to operational standards of quality. Credited with transforming quality assurance team into quality engineering team.● Created comprehensive quality engineering transformation strategy, resulting in $1.6M, gross payroll savings and $7.5M support service savings within first year, while increasing area coverage and maintaining associate engagement.● Reduced over 30 weeks of test cycle time across QA, producing more than $10M savings.● Increased automation in over 60 product areas (33% year-on-year increase).● Developed and operationalized comprehensive strategic partner transition plan, reducing QE partners over a ten-week transition schedule, shifting a $25M spend aligned with next gen QE skills, without a disruption in operations.● Championed five quality hack teams and launched first 100% virtual global QA summit, including 450 participants; reached global engagement. ● Decreased POS production leakage by 2% year on year, allowing for 25% year-on-year increase in POS releases.● Delivered over 164 planned projects and 121 ad hoc efforts for 65% reduction in incident tickets with defect leakage reduced to less than 1% while meeting Service Level Agreement above 95%.● Re-tooled 98% of quality team through 12-week training curriculum, practical application and post-retool certification.● Led African American Women in Tech supervisory mentoring circle, Spark mentoring circle, African American Women Achieving Real Excellence mentoring circle, and supervisory manager Diversity and Inclusion work stream.

Bentonville, Arkansas, Us

Served as member of original international compliance team assigned to drive strategy and roadmap for global implementation of IT systems, risk analytics, as well as design and implementation of international compliance systems governance framework. Served as a catalyst for information systems compliance posture in Walmart China within the context of global information systems division framework. Focused on international compliance operations, systems implementation, program/project liaison, and multi-national horizontal leverage. Worked extensively with CIO for China and in country applications development teams.● Led six-month IT international compliance solution catalyst pilot effort in China, resulting in top five quick wins, including multinational license management solution and IT solution roadmap development.● Established first successful six-month international pilot assignment in Division, framing new collaborative way of working within markets as catalyst to accelerating market compliance priorities.● Instituted the initial cross-market systems governance senior leadership forum, successfully represented market priorities, and spearheaded collaborative prioritization model for global systems rollout.

Bentonville, Arkansas, Us

Managed global compliance system project framework (Asia, LatAm, Canada, EMEA and U.S.). Provided PCI, SOX, HIPAA, and PII program oversight and compliance reviews. Promoted global IT Security training and awareness program, as well as led security project/program portfolio management.● Achieved record 16 reports of corporate PCI compliance (ROCs), globally. Reduced compliance findings by average of 54%.● Attained seven year low in SOX deficiencies.● Attained best-in-division scores for project portfolio maturity in six out of seven cycles.

San Jose, Ca, Us

Directed senior level cross-functional business operations strategy and planning on behalf of worldwide distribution for launch of new business entities in emerging markets. Served as global distribution compliance officer, maintaining solicitation, review, documentation, and resolution of global requests for on-boarding, termination, contract renewals, and extension of distributors to company’s global distribution landscape.● Led four program launches, establishing 18 new buy/sell entities in emerging markets, driving $2B in revenue. ● Delivered women’s executive shadowing program with 800 participants, including SVP, VP, Senior Director, Director and Individual Contributors; executed pilot launch in 2009 and expanded globally in 2010.● Managed Brazil business expansion project ($90M revenue, in-region Mfg SC).● Designed OEM server move strategy definition ($4.5M savings, 15 business units engaged). Received CAP award for overall performance.

San Jose, Ca, Us

Directed set of complex manufacturing operations programs for company’s global strategy team, in partnership with internal and external cross-functional entities (product operations, sourcing, emerging markets, communications, manufacturing operations, logistics, finance, ODM/OEM, business units, manufacturers and partners, customs and tax, IT). ● Drove strategic initiatives designed to architect optimal supply chain to support business growth while balancing cost, risk, velocity, and capacity.● Designed and implemented variety of supply chain enhancements, applying initiative, innovation, collaboration, and teamwork. ● Drove highly successful execution of the OEM server migration through the comprehensive roadmap process.● Framed the strategy and designed the new business award process, and managed the NDA portfolio of projects.

Functioned as president and chief of operations for client service firm with $40,000,000 annual sales volume. Designed, formulated and launched a successful small business incubation consultancy providing business strategy, budget, staffing, and leadership training to professional product and service clients in the San Francisco Bay Area. Secondary business stream provided professional business management, real estate, mortgage loan, and property solutions to clientele throughout Santa Clara, Monterey, Alameda, and San Joaquin counties. Broker of record for 15 licensed advisory professionals.

Houston, Texas, Us

Enhanced direct customer relationships through distinct complement of best in class customer business management service solutions focused on global contract management, global supply chain management, global credit interface, and order fulfillment innovations. Engaged legal departments (U.S., Canada, Europe, and Asia). Directed global contract negotiation and operations, supply chain architecture, credit profile and risk management, process engineering, quality business system design and implementation, and order fulfillment.

Houston, Texas, Us

Developed a complex set of relationships across corporate, business, geographic, legal, and order fulfillment functions with critical focus on overall success of company business with OEM customers. Developed global contract positions and negotiated standard and non-standard contract terms. Provided guidance, direction, and interface to worldwide OEM team relative to multi-year, multi-national contract, and credit issues, including critical path opportunities with all customer segments. Determined customer financial risk assessment and managed risk to acceptable level. Interfaced with divisions and field in support of customer requirements.

Houston, Texas, Us

Liaised with Distribution Centers in North America, Europe, Asia, and Latin America. Set strategic direction. Identified and removed barriers to targeted DC performance, established and monitored DC metrics, led activities to support long-term business initiatives, and championed solutions designed to optimize business relationship with internal strategic partners. Provided cross-functional leadership to drive process initiatives to completion and ensured prompt execution of operational plans.

Houston, Texas, Us

Directed New Product introduction and procurement activity to support broadcast server business. Provided contract/solicitation reviews. Realigned department direction along strategic parameters, including developing and implementing fundamental business metrics designed to track department efficiency, instituting strategic processes to streamline material flow, and eliminating unplanned material shortages, while optimizing inventory/cost trade-offs.

Washington, Dc, Us

Directed multi-million dollar, multi-year Federal government option contracts. Led the Center-wide team in purchased supplies and services in areas of information technology, flight operations, space sciences, engineering and technical services, and center operations. Member of cross-Agency team assigned to reengineering NASA purchasing system. Directed contract process (RFP, RFQ, RFB, solicitation through closure). Unlimited contract warrant. Familiar with the GSA, FAR, DFAR provisions and regulations

Doctor Of Law (J.D.), Law

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Sociology - American Institutions & Public Policy

Certification, Sustainability Studies

Certification, Women'S Corporate Board Readiness