Bernice Joubert Email & Phone Number

Gauteng, South Africa

: I was originally employed to assist with the Sales & marketing of theproducts (hotels) we sell. This included doing weekly comp shops to see whatthe competition is advertising and compare our pricing to theirs. I had tocompare contracts to what was loaded in the system, work out packageprices and present a spreadsheet of options to the MD. I also had to doweekly rate sheets (data analysis) to show forecasted rates for certain datebands and compare it to different prices with ROE changes. I analyzed roomnight reports / sales reports to see what hotels the top sellers were and putincentives in place, tracked overrides and made suggestions on what toadvertise. As Inventory specialist I was tasked to manually manage ourallotment, ensure there is always availability and liaise with suppliers to alwaysgive preference to our clients first. I also organized education trips for theagents as well as a Media trip for exposure and free advertising for thecompany.

Kempton Park, Gauteng, South Africa

I am independently working for myself under the RE/MAX franchisename. I am responsible for getting my own listings (buyers and sellers). Thismeans I must promote myself any way possible (according to the new POPIAact). When I do get a listing, I do my own advertising on multiple onlineplatforms as well as print media. I introduce buyers to their homes and assistsellers from evaluation of the property to signing offers and Bond applications.I also give market related info to my clients and keep them up to date aboutReal Estate news. Operating in this field I learned to build relationships on trust,companionship and sharing with other agents.ACHIEVEMENTS:Sold my first house in the first 3 months of startingQualified as CDPA (Certified Distressed Property Advisor)Logbook training (ongoing – 17 Modules on Property Knowledge)

Boksburg, Gauteng, South Africa

I was more involved with the product aspect of the holidays bookedfor clients. Here I could use my expert knowledge of destinations, inside infoand personal experience to recommend packages that best suitthe client's requirements and budget. I have built customer and supplierrelationships which aided me in the ability to handle the stress of dealingwith unforeseen circumstances. Because I was independent, I had tomanage my own time, be self-motivated, focused and goal driven.

Boksburg, Gauteng, South Africa

I had a team to lead, I had to ensure everyone reached theirtargets, which increased our profits and fell exactly into the company’s overallbudget and strategies. I motivated the team, identified training needs, I wasresponsible for the retention of staff as best suited to the team. I attended aTeam Leader meeting once a month with the other leaders to come up withcreative and innovative ideas to implement strategies and change.ACHIEVEMENTS:Most productive team 2015 FYMost profitable team 2015 FYQualified for Global Incentive (2015 & 2016)Grown & nurtured 3 novices (one being Top Novice)Million-dollar consultant 2014-2017

Kempton Park, Gauteng, South Africa

I had to plan & book holidays. I made recommendations, quotesand invoices and confirmed the entire holiday. Customer service was apriority, product knowledge and training were a weekly team activity andbeing on top of your sales targets and where you fit into the company'soverall budget was uncompromising.ACHIEVEMENTS:Earned my first educational to Mombassa, KenyaActing Team Leader

Kempton Park, Gauteng, South Africa

Renting out cars, explaining contracts and adhering to rules ®ulations and legalities of the contracts. I also had to do reports for short- &long-term rentals, extensions and missing vehicles which meant investigatingthose contracts and following up with clients for payment. Refunds and bankauth cancellations. I had to do bookings and reservations which included thecalculation of possible accidental returns and overstay rentals, keeping trackof the licenses and paperwork of the vehicles and sending them to the depotif overdue.

Gauteng, South Africa

I just finished my studies and was offered this role. I managed theentire store, from stock control, staff movements, training, timetables andleave schedules including coming up with creative ideas on how to increaseturnover, to brainstorming some new menu items and special events onweekends. I also did a few staff hearings.

Higher National Diploma, Hospitality Administration/Management

Activities and Societies: We did our theory for 6 months and then went into different hotels to do our NQF practical's. I worked in all.

Matric, Visual And Performing Arts, National Senior Certificate Nss (Matric)

Activities and Societies: Doing drawings in different mediums, pencils, chalk, powder pastels, pottery clay, acrylic paint and also metal.