Bernice Martin Email & Phone Number

Phoenix, Az

As the leader of the enterprise data privacy program, responsible for developing, implementing, and overseeing a comprehensive privacy framework aligned with regulatory requirements and best practices.Led the creation and expansion of the bank's data privacy program from the ground up, ensuring protection of customer and employee data across all business units.Built the enterprise data privacy program from scratch, aligning the bank’s privacy posture with relevant data protection laws and internal risk management standards.Designed and implemented privacy processes and procedures across data collection, processing, retention, and disposal, improving operational efficiency and compliance.Developed and deployed a robust Data Subject Access Request (DSAR) program, ensuring prompt and compliant responses to customer data access, deletion, and rectification requests.Established a Data Protection Impact Assessment (DPIA) program, including guidelines, templates, and workflows for assessing privacy risks in new projects, systems, and third-party vendor engagements.Led a comprehensive overhaul of the bank’s records management program, implementing data retention schedules, data classification schemes, and secure storage solutions to reduce exposure to regulatory fines and improve operational efficiency. Partnered with legal, IT, risk, compliance, and business units to embed privacy-by-design principles in product development, marketing, and other core business activities.aSpearheaded organization-wide privacy training and awareness programs, increasing employee engagement and compliance with data protection policies.Conducted regular privacy audits and risk assessments, identifying gaps in compliance and recommending corrective actions to ensure ongoing adherence to privacy laws and internal policies.

Phoenix, Arizona, United States

Lead a complete overall of the department’s Key Performance Indicators reporting process, which included optimization of exiting KPIs, development of new KPIs, integration of new teams and products into the KPI process, and liaising with leaders to determine the most impactful and optimal KPIs.Ground up development and creation of an interactive, automated Tableau Dashboard for KPI reporting. Continued iteration and development of KPI Dashboard, which includes monthly data update and necessary change process, quarterly Leadership update, and any adhoc development required by product development or leadership direction.Lead weekly knowledge share meetings, including marketing, determining topics, finding presenters, developing materials as necessary, and providing feedback.

Phoenix, Arizona, United States

Developed, communicated and implemented a training plan for a US Office of the Comptroller of the Currency Matter Requiring Attention Remediation. This included migration of thousands ofengagements and training for over 1000 individual stakeholders.Developed and implemented a communications plan for MRA Remediation Project, including coordination of roundtable and large informational sessions.Provided continual guidance and support to the software development team throughout the Agile development process, including the build, User Acceptance Testing, and launch of Remediation Project as a product owner.Created low level requirements for product launch, which required operationalization of MRA project plan, as well as integration of various systems and process steps.Coordinated with a range of stakeholders throughout the first, second, and third lines of defense framework to socialize changes and realize process improvement and efficiency gains.Managed a team who were intimately involved with requirements, procedures, MRA processes.

Served as a leader, advisor, and Subject Matter Expert to a group of 40 analysts working Anti Money Laundering cases.Managed inventory, including case assignments, for 45+ analysts, which included coordination of priority cases, case reassignment, and communication with leaders Created systems and processes to improve inventory health and management of high inventory.Trained analysts by providing detailed, accurate, and specific feedback, including having case discussions, and providing guidance on complex cases.Conducted complex, meticulous, in depth time sensitive investigations in multiple alert inputs, using a variety of research analytical tools.

Phoenix, Az

General litigation, including legal research, drafting pleadings, discovery management, reviewing disclosures, negotiation with opposing counsel, & extensive client contact.

Phoenix, Az

Drafted and delivered committee testimony, interfaced with legislators, cooperated with legislative staff, and managed multiple legislative priorities. Trained & advised shelter staff on advocating for their programs with their representatives.

Doctor Of Law - Jd

Bachelor'S Degree, History

Bachelor'S Degree, English Language And Literature, General