Eco Signs is a leading UK specialist in commercial signage with clients such as David Wilson, Barratt, Bovis, ● Achieved sales and company targets to ensure continuous growth● Management of sales and design teams● Responsible for recruitment including coaching and training teams● Lead the focus on customer service to ensure the customer journey is met to the company's requirements.● Ensure the sales team are fully resourced and well-directed, with clear guidelines to their own job responsibilities, and are provided with full support in achieving these, in terms of communication, training and development● Identifying under performing sales areas and working closely with sales managers to improve on these.

• Achieved targets (KPIs) set by the Group Board in relation to legal completions (units sold), Marketing Budget Spend, average selling price, sales selling overhead.• Design and presentation of all Sales environments and marketing material. • Manage advertising schedules and creating/implementing design concepts.• Production of presentational/marketing material, ensuring compliance with Property Misrepresentations Act and other legislative requirements• Lead the focus on Customer Service in order to enhance the reputation of the Company, increase profitability and to achieve customer satisfaction targets.• Market research and competitor analysis. • Negotiate major/complex sales transactions and promote Group mortgage arrangements for all sales, ensuring that Independent Financial Advice is available.• Appropriate reporting to the MD on all aspects of Sales/legal completions.• Ensured that all Sales environments meet Health and Safety requirements.• Made a demonstrable contribution towards the Group’s Programme of Continuous Improvement. • Ensured the Sales team are fully resourced and well-directed, with clear guidelines to their own job responsibilities, and are provided with full support in achieving these, in terms of communication, training and development, and the organisation of the department’s workload.• Appropriate reporting to the MD and Divisional Board in line with the standard format and schedule.• Promote and act in accordance with Group values, systems, policies and procedures.

• Lead a team of Sales Managers, PX Manager and Sales Admin including CRM and Marketing Activity. Responsible for the recruitment of new team members.• Proactively reviewed and evaluated the performance of the Sales Team and coached Managers to ensure that Divisional Sales Targets were met.• Held regular team meetings with the Sales Team to review overall sales performance, marketing strategies, media activity, CRM Campaigns, competition etc. to ensure that a coordinated approach was taken across the Division.• Provides cover for Sales Manager Holidays/ absences.• Lead role in reporting to the Sales Director on all aspects of Sales and Legal Completions and took a leading role in ensuring that the Division operates within legal requirements (i.e. CML, Transparency. Consumer Code and Property Mis-representation Act).• Responsible for monitoring scheme costs to ensure maximum profit is delivered.• Overall accountability for site presentation across the Division.• Was the first point of contact for Sales Managers when referring issues relating to incentives, customer expectations/ complaints and staffing. Has a higher level of decision making than the Sales Managers and resolves complex matters.• Overall responsibility for the day to day management of Customer Care.• Acted as Deputy to the Sales Director / covered for them in their absence. Supports the Sales Director in the acquisition of land, including research, mix and profitability. Also formulated Sales Strategy in conjunction with the Sales Director.• Worked in partnership with other departments to ensure Divisional targets and deadlines were achieved. E.g. consulted with Construction to ensure timely delivery of plots; liaises with the Technical Department to ensure specifications are available for marketing material etc.• Overall responsibility for the Divisions marketing activity: