Bernice Ova, M.Ed. Email & Phone Number

Magna, UT, US

United States

Taylorsville, Utah, United States

Student Success Advisor for Pacific Islander Students. As a student success advisor, I assist students by helping them develop educational goals, identify ways to achieve those goals, and track their progress. I research programs for students, assist with class schedules, and follow up to see if they require any further assistance.

Support the supervisor by providing training and ensuring accuracy of work with the team.

Managed customer accounts and communicated with clients and sales reps. Assisted with creating accounts, generating sales leads, and updating customer accounts.

American Fork, Utah, United States

Worked with large datasets to find patterns, trends, and other useful information for subcontractors or third parties. Used a variety of computer programs and statistical techniques to analyze data sets.

Manage the parking and traffic operations within a particular property or establishment. Assist clients in their vehicles as they move and navigate, ensuring order and safety in the parking lot or garage. Keep count of all vehicles for security, obtain necessary client information, and sometimes even collect payment should the establishment require.

-Dictate and relay a variety of outbound calls. Therefore providing excellent customer service byrelaying exactly what the person is saying without any variation.-Obtained knowledge of MS Windows, multiple computer interfaces, and PC usage.-Call center environment that promoted a fast paced and fun contact center environment.

Salt Lake City, Utah, United States

Responsible for assisting customers on the sales floor, greeting customers when they enter the store, and helping customers find specific products. Collected payments as a cashier, helped organize and clean up sales floor or clothing, and manage time wisely by being productive in all tasks.

M.Ed. In Higher Education – Student Affairs Degree

Bachelor'S Degree, Human Development And Family Studies, General

Pursuing a Bachelor's of Science degree in Family, Community, and Human Development with a minor in Psychology. Graduated with a Pacific.

High School Diploma