Bernice Phillips Email & Phone Number

Peridot, Arizona, United States

Supervise the work of office, maintenance plus employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Provide supervisors with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.• Prepare and issue work schedules, deadlines, and duty assignments for office staff according to budgets and workloads.Recruit, interview, and select employees.Interpret and communicate work procedures and company policies to staff.Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.• Train or instruct employees in job duties or company policies.Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.Implement corporate or departmental policies, procedures, and service standards in conjunction with management.• Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.Consult with supervisors to resolve problems in areas such as equipment performance, output quality, or work schedules.Analyze financial activities of establishments or departments and tenants provide input into budget planning and preparation processes.• Collect and record customer deposits and fees and issue receipts, using computers.Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.Match order forms with invoices and record the necessary information.Record information about the financial status of tenants and status of collection efforts.Prepare next year fiscal budget.Attend PDEE Board Meeting Monthly.

• Accepted application for WIOA services; review applications to determine eligibility in accordance with established criteria. • Ensured that all required documentation for the determination is in the file.• Developed plan of services for each participant; documents plan using the WIOA (formerly WIA) Individual Services Strategy (ISS) form or Individual Educational Plan (IEP) form. • Established files for each participant and documents all actions taken in the file. • Maintained confidentiality of all departmental information. • Recruited adult/dislocated worker for the WIOA program; makes presentations to groups and organizations regarding adult/dislocated employment issues and the school-to-work transition. • Provides reports and other information according to established timelines. • Monitored adult/dislocated engaged in program activities; resolved issues that interfere with successful program completion. • Counseled adult/dislocated in individual or group settings on vocational choices, educational opportunities, and educational requirements, in the workplace, proper work habits and behaviors. • Maintained professional knowledge by attending meetings, conferences and educational workshops. • Contributed to a team effort and accomplishes related results as required. • Established files for each participant and documents all actions taken in the file.• Attend monthly AJC Workgroup with the State WIOA Office.

• Accepted application for WIOA services; review applications to determine eligibility in accordance with established criteria. • Ensured that all required documentation for the determination is in the file.• Developed plan of services for each participant; documents plan using the WIOA (formerly WIA) Individual Services Strategy (ISS) form or Individual Educational Plan (IEP) form. • Established files for each participant and documents all actions taken in the file. • Oversaw the activities of the monitors and clerks working on the summer youth program as directed. • Maintained confidentiality of all departmental information. • Recruited adult/youth for the WIOA program; makes presentations to groups and organizations regarding adult/youth employment issues and the school-to-work transition. • Provides reports and other information according to established timelines. • Monitored adult/youth engaged in program activities; resolved issues that interfere with successful program completion. • Counseled adult/youth in individual or group settings on vocational choices, educational opportunities, and educational requirements, in the workplace, proper work habits and behaviors. • Maintained professional knowledge by attending meetings, conferences and educational workshops. • Contributed to a team effort and accomplishes related results as required. • Established files for each participant and documents all actions taken in the file. • Attends NTN quarterly MIS taskforce meetings.

San Carlos, Arizona

• Proficiently oversees the Workforce Innovation and Opportunity Act (WIOA) Program. • Manages and administers program associated activities, including coordinating the efforts of program staff. • Develops and supervises program goals, policies and procedures and Implements changes while evaluating program efficiency, effectiveness and success. • Promotes the goals of the program internally as well as with the community and other state programs.• Evaluates, determines and implements solutions to management problems.• Supervises, develops and monitors an annual budget including preparing financial forecasts and identifying funding sources. • Maintains DES/DOL budget, follow DES/DOL guidelines, policy and procedures.• Accurately prepares quarterly information for DOL Fiscal Report, EEO and performance measures for both DOL and DES.• Attends NTN Quarterly Directors/Board Meetings.

San Carlos, Arizona

• Develops and recommends fiscal control policies for approval of the WIOA Director. • Must be skilled in obtaining and providing information and in establishing and maintaining effective working relationship.• Prepares Monthly fiscal expenditure reports as required. • Do quarterly reports, completes request for funds on timely basis for Federal and State. • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers. • Completes all other required program reports. Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses. • Maintain pending file for Federal and State contract. • Comply with federal and state, policies, procedures, and regulations. Make travel arrangements. Receives timesheets and keep update on earn and sick leave. • Must be responsible for maintaining a pending file and checking for applications completeness. • Receives all applications and screens for eligibility; and helps applicant fill our applications for employment. • Must be skilled in handling multiple task and priorities and be able to work independently. • Must be skilled and knowledgeable in clerical and administrative procedures and requirements of various office skills and ability to apply such skills and be capable and skilled in operating office equipment. • Frequently required to sit, stand, or walk for extended periods of time and will perform other duties as required by the supervisor. • Assist in preparing Budget for Federal and State. Other Duties assigned.

San Carlos, Arizona

• Conducted investigative and counseling interviews to determine eligibility for public assistance programs, to include Supplemental Nutrition Assistance Program, Medicaid, and Temporary Assistance to Needy Families. • Processed customer applications in timely fashion and independently, applied correct complex federal, state and local public assistance policies.• Educated others on public assistance programs and work directly with customers to assist them in applying for public assistance benefits. • Provided exceptional customer service skills.• Navigated customers through the application and interview process. • Demonstrated exceptional organizational, time management and telephone skills.• Managed a high volume of applications and work under tight deadlines.

San Carlos, Arizona

Scottsdale, Arizona

Monitor gaming area, up hold Arizona Gaming Compact, policy and procedures, internal controls. Worked closely with Scottsdale Police Department and Salt River Tribal Police Department.

San Carlos, Arizona

Monitor gaming area, up hold Arizona Gaming Compact, policy and procedures, internal controls. Worked closely with Gila County Police Department and San Carlos Tribal Police Department.

San Carlos, Arizona

San Carlos,Arizona

Az Des Required Classes

11 credits, regarding AZ DES family assistance.

Tribal Court Advocacy

16 credits

Computer Information Systems

36.5 credits