Bernice Rodriguez-Pierson Email & Phone Number

San Luis Obispo, Ca, Us

California, United States

I currently serve as the Chief of Staff to the CEO with additional responsibilities as a VP of Operations. I lead our Customer Support, Human Resources, and Marketing teams and I'm the lead Project Manager.>Right-hand person to the CEO, supporting key activities including fundraising, planning, decision making, and being the point person on key projects.>Assist the CEO in strategic project planning, execution, and monitoring, reporting priorities and objectives. >Own CEO communications including All Hands, Level 10, and ad hoc communications.>Lead cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the CEO.>Act as an extension of the CEO and information funnel, filter, and facilitator with internal and external stakeholders.>Track high priority initiatives for the CEO to identify any obstacles.>Serve as a thought partner and strategic advisor to the CEO, standing in on meetings, challenging ideas and offering a different perspective, and following up on action items with the team accordingly.>Drive the Entrepreneurial Operating System (EOS) Level 10 meetings>Work directly with the CEO and the leadership team to define and track against company-wide priorities>Provide leadership in strengthening internal communications with employees at all levels throughout the organization; create and promote a positive and supportive work environment.>Manage strategic, company-wide projects across all departments through the project lifecycle.> Lead the Director of Marketing and assist with strategies and project management.> Lead the Director of Customer Support and manage Customer Support escalations.> Lead the Human Resources manager and consult on processes and procedures.> Problem solver

California, United States

Discussed business strategies with company leadership, implemented Human Resource strategies and processes, oversaw Project Management of product and feature rollouts.

San Luis Obispo, California Area

Business Development Partner Manager Mar 2018-July 2020Developed professional relationships with technology business partners and worked together to meet company goals.Sought beneficial strategic connections and used those to set up opportunities for mutual business growth.Managed three to sixteen months partner projects across multiple departments through the project lifecycle.Directed 500-1,000 person, multi-day, company-wide events across multiple departments and external partners.Senior Sales Specialist, Merchant Processing Oct 2014-Feb 2018Contact leads to discuss in house merchant processingEducate on rates, fees and integrationRead statements, review & proposalsSenior Sales Specialist, MINDBODY Exchange Aug 2013-Sep 2014Early adopter of the new division of the companyAssisting with trial selling the initial product and brainstorming ideas to enhance and market new featuresPresent the employee wellness benefit of the future--in person and online Represent at trade exhibitions, events & demonstrations (including writing lyrics to a catchy tune for a 2 minute soap box)Talk price, negotiate terms and ABCWhat's working, what's notHuntSenior Sales Specialist, Mindbody software Aug 2011-Jul 2013Cold call lead generation. Single service provider, multi-location & international business management software sales. Trade show representative for software leads and sales.

Southern California, Las Vegas, Phoenix

Helped create a high-end custom suits business from the ground upAcquired local and international vendors for over all operations of the companyCold called and met with high level executives and celebrities to convert into clientsManaged the CEOs schedule, scheduled meetings, planned travelDetermined key performance indicators and how to measure team performanceProvided tactical support to implement ideasWorked with leadership to deliver, monitor, and communicate progress towards goalsResponded to inquiries on behalf of the CEOOversaw strategic business initiatives from ideation to implementationIdentified and helped solve core problems or opportunities within business processesPerformed Human Resources duties as needed Managed inventory and warehouse operations

Survived off the land in a 200 sq. ft. cabin with Greg for 3 months. Chopped wood for fire, hiked a mile every day for water/ice, Greg hunted a mountain goat for food, we gathered blueberries.

Greater San Diego Area

Many hats within this start-up. Sold season tickets and group tickets to businesses. Managed community relations and game day operations. Managed 50 game day volunteers, created schedules and trained for positions. Managed the events outside of the game itself.

Greater Los Angeles Area

Worked with the English and Spanish speaking media. Translated game day notes from Spanish to English. Prepared press releases. Game day statistician for regular Galaxy home games, USMNT games and special events.

Greater Los Angeles Area

Sold season tickets, luxury boxes and group tickets to businesses. Definitely a tough sale at the time but found ways to close deals.

San Antonio, Texas Area

Game day services, season ticket holder services.

Master'S Degree

Bachelor'S Degree