Leadership professional with 15+ years experience in both operational and back of house teams supporting strategies across a wide range of work streams covering both public and private sectors. My last 7 years I have been working as a Operational and Account Manager with one of Australia main Fire Service providers providing Operational support to a number of Key Customers ensuring key KPI's were managed and met.I enjoy being aligned to company strategies and working with key stake holders to plan & deliver solutions that align staff with business objectives to achieve operational goals. I hold leadership qualifications as follows:New Zealand Qualification Authority, Line Management Level Four and FiveEvaluation of my role as a manager in the public sector, evidence based to pass each standardMinistry Of Social DevelopmentCompleted Level 1 - Level 4 Line Management training modules. Topics included visionary leadership, coaching GROW models, managing performance and planning.Key competencies include: Management * Administration Manager * People Leadership * Coordination * Pronto * Process Improvement * Account Manager * Scheduler * Customer Service * Recruitment *Industry experience in Government, Military, Service Organisations, Transportation and Financial Services.