Bernie Back Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Portable, Passive ManagerPrepare all passive and portable remedial quotations identified from I&T inspections and client requests.Subject matter expert for Passive works – Fire Doors, Penetrations.Subject matter expert for portables – Extinguishers, Fire Blankets. Lead Toolbox safety workshops, ensuring a safety-first culture.Manage the end-to-end process for all quotations approved up to and including invoicing.People Leadership of our field-based staff operating across my business unit.Improved staff performance and developed new trainees to deliver business expectations.Implemented training programmes for the integration of new staff into I&T aspects of our service business.Developed key relations with our external clients.Key Account Manager for a number of tier 1 clients Managed excessive revenue growth within the passive and fire equipment division.

Perth, Australia

People Leadership of 20 + field based staff operating within both the Metro and Regional areas of Perth, managing KPI's and deliverables aligned to Australian Testing standards across a range of technicial disciplines.P&L Manager responsibilities for fixed testing, fire equipment division.

Perth, Australia

Operational Account Manager, managing a wide range or key clients ensuring the meeting, planning to achieve operational KPI's. Prepared quotes for additional works that were excluded from the I&T contracts, working with operational supervisors, managers to agree deliverables.Enhanced relationships to assist in contract renewals.

Rivervale, Perth

People Leadership of 30 + field based staff operating within both the Metro and Regional areas of Perth, managing KPI's and deliverables aligned to Australian Testing standards across a range of technician disciplines.Scheduling staff to ensure fire systems are tested to AS1851 - and within tolerance requirements to ensure fire system compliance

Rivervale

People Leadership - lead a team of professional AdministratorsResponsible for managing processes across our WA / NT BranchesPronto Subject Matter ExpertManaged Administration operations to continuously improve business outcomes Improved business results by analysing, mapping and documenting business processesRelationship Management

Perth, Australia

Knowledge Manager across Asgard and BTFG• People Leadership of 15 staff based in Perth and Adelaide Managing operations to continuously improve business outcomes Improved business results by analysing, mapping and documenting business processes to mitigate key personal and organisational risk Lead Business Process Model and Notation (BPMN) frameworkInternal / External Stakeholder Management Lead project objectives Lead National BAU Team

Wellington, New Zealand

• People Leadership of 20 staff • Management of Centre KPI’s• Relationship Management• Data matching across other Government Agencies• Quality and Training• Administration Team Manager• Customer Complaints• Development and implementation of Business unit KPI’s• Recruitment