Bernie Mulhern Email & Phone Number

West Chester, Pennsylvania, United States

Bethlehem, Pa.

National and Regional Accounts served include The Home Depot, Kroger, Publix, Albertsons, HEB, Hobby Lobby, Joann, Rite Aid, and more.• Developed account-specific, customized product mix with Marketing and Analytics teams.• Developed new streams of revenue through prospecting for new business.• Created curated sales solutions based on team recommendations and market data.• Exceeded sales target to liquidators by over 100% in 2020.

Greater Philadelphia Area

Account Executive (05/16 to 06/19)• Responsible for meeting sales forecasts for national and regional accounts with limited resources.• “Lifetime Legends of Leadership” award recipient. • Developed and negotiated multi-year, multimillion dollar contract with Mid-Atlantic supermarket chain through collaborative relationships and aggressive follow up, eliminating competition.• Converted same supermarket operator to scan-based trading model by analyzing customer needs and coordinating with cross-functional teams. • Negotiated multi-year, multimillion dollar Exclusivity Agreement with Mid-Atlantic department store operator, eliminating competitor threat.• Through resource conservation, minimized company’s financial risk to Midwest retailer’s bankruptcy.• Achieved 101.5% of sales forecast in 2018 through needs analyses and creative solutions despite declining retail customer count caused by increases in on-line shopping alternatives. • Increased seasonal sales in declining Midwest Mass Retailer by 7%, despite diminished store traffic and poor market conditions.

Greater Philadelphia Area

• Responsible for all American Greetings-related operational activities for over 15,000 Dollar General outlets.• Awarded Dollar General’s Vendor of the Year in the General Merchandise category, in recognition of outstanding customer service and delivering 6% year-over-year sales increase. • Achieved “A” rating on Dollar General service scorecard through daily management of store operations. Reviewed and resolved nearly 75 service issues per week with Field Support Operations team.• Achieved 100% on-time delivery of both product and greeting card fixtures through creation of order management system in nation’s largest value-channel retailer – included over 1,800 new-store and remodel projects annually.• Upgraded supplier designation to “partnership” status through ongoing sales calls with key stakeholders of retailer’s extensive reset team.• Facilitated year-over-year sales growth through collaboration with product teams and Senior Account Executives. Retailer’s sales contribution grew from $94M to over $101M during tenure.

Greater Philadelphia Area

• Responsible for operational activities in two largest Value-Channel chains (Dollar General and Dollar Tree) and in emerging chains such as Five Below, Joanne, and Big Lots.• Collaborated with cross-functional teams to convert fixtures and resupply Greeting Card Departments in 7,000 Dollar General stores over 9 months, and developed tracking system to meet expectations.• Established 24-hour response time in a Virginia-based Dollar-Channel retailer for service issue resolution. • Extended exclusive multi-year Supplier Agreement with emerging mid-Atlantic retailer by building management partnerships. Retailer’s store count grew from 15 stores to over 100 locations during tenure.• Achieved double-digit revenue growth with emerging retailer by implementing value-priced card offerings aligned with chain’s pricing strategy.Prior experience as Regional Account Manager, Field Sales Manager, and Sales representative