Bernie O. Manzala, Jr. work email
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Bernie O. Manzala, Jr. personal email
Professional individual with over 10 years of customer service experience. Hard working, driven, and ready to get the job done in any position I am in.
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ManagerUmac Express Forwarders North America Inc. Apr 2019 - Mar 2024California, United StatesResearch and interpret client needs to develop the optimal solutionManage the entire shipping process, scheduling, acquisition invoicing, and deliveryCorrespond with clients, suppliers, warehouses, and to plan efficient logisticsMaintain an accurate record of financial transactions and streamlined the general ledgerReconciled of recorded profit and loss into the accounting system weeklyProjected future quarterly revenues and expenses by monitoring previous profit/loss trends Account reconciliation to assert the accuracy of transactionsIdentified the need to improve the Customer Relationship Management (CRM) databaseCreated and maintained a digital CRM database reducing customer acquisition time by 260 hrs annually Addressed customer grievances, resolving complications, and negotiated agreeable solutionsPerform inventory inspection ensuring company quality assurance standards are met.Report to supervisor and client the project status, risk, and opportunities -
Team Lead ManagerLoma Linda Waters Aug 2018 - May 2022California, United StatesReview and record client needs, audit inventory, and correspond with suppliersMaintain an accurate record of financial transactions and payrollSupervised and managed team, coordinating schedules and absencesCalculated projected sales, inventory management, and managed employee schedules Addressed customer grievances, and clarified misunderstandings and formed agreeable solutionsReport back to suppliers on product defects and missing suppliesTrained new staff on company processes to meet internal and external expectationsCommunicated the voice of the customer to the team and Upper Management
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Sales AssociateLoma Linda Waters Jun 2008 - Nov 2014Loma Linda, CaProvide efficient and courteous assistance to customer orders in person and telephone.Develop pricing and deliver information to customers as necessary.Complete purchase ordersPoint of saleStocking and organizing inventory and suppliesPerform tasks related to the operation of the water distribution systemResolve customer concerns, pricing deductions and returns.
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ManagerColdstone Creamery Nov 2010 - Oct 2014Loma Linda, CaOversee operations and workersEnsure all aspects of the shift run smoothly and effectivelyProvide direction and feedback to workersAssign duties to the scheduled employeesTrain and coach new employeesInventory and ordering weeklyMaintain change and cash registersHiringServe the customersMake fresh ice-creams at the store and maintain to PARBuild and decorate cakes to PARKeep the store well stocked and organizedEnsure health and safety standards are followedAddress customer and employee complaintsFoster and maintain a positive work environment
Bernie O. Manzala, Jr. Education Details
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Human Resource Development
Frequently Asked Questions about Bernie O. Manzala, Jr.
What is Bernie O. Manzala, Jr.'s role at the current company?
Bernie O. Manzala, Jr.'s current role is -.
What is Bernie O. Manzala, Jr.'s email address?
Bernie O. Manzala, Jr.'s email address is be****@****ank.com
What schools did Bernie O. Manzala, Jr. attend?
Bernie O. Manzala, Jr. attended Mountain View College - Mt. Nebo, Valencia City, Bukidnon.
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