Information Technology Operations Manager
Works closely with: Director of IT, IT Project Management, Systems Engineering, Service Desk, and Security & Compliance leadership. Responsible for finding opportunities to use data-driven processes, workflows, tools to support efficient IT operations and influence the IT roadmap. Collaborates cross-functionally with internal stakeholders, navigates ambiguity in a fast-paced environment. Creates new processes to bridge operational gaps and repair inefficiencies, simplifies complex topics through effective verbal and written communication, facilitating clear understanding and change management.