Play a pivotal role in overseeing various aspects of the store's operations, from sales to merchandising. Actively participate in merchandising efforts, working to create visually appealing displays that showcase Macy's products and drive sales. Analyzing sales data and customer feedback to identify trends and opportunities for improvement, informing decision-making processes. Effective communication and leadership to foster a positive work environment that promotes teamwork, productivity, and employee satisfaction.

Acted as a brand ambassador providing positive experiences to over 1000 Boatsetter clients. Provided professional etiquette and positive client experiences with a 94% satisfaction rate. Managed accounting processes including booking transactions, fuel reimbursements, and security deposit holds. Collaborated with teams from around the country via online platforms (Slack).

Created and monitored a budget allowing the team to travel to tournaments. Presented for school funders (SAFAC) to receive financial support for the investment of new equipment and travel. Aligned with the president and the university to develop a coordinated itinerary of travel expenses.

Assisted Director of Programming & Business Manager with logistical coordination of concerts, award ceremonies, and other events, including an award ceremony for the PGA Minors Tournament. Organized the food preparation process, making it more efficient and sustainable. Used critical thinking skills to maximize sales by adding outdoor tables, marketing drink promotions, and securing live music.

Pitched promotional ideas to the Marketing Department based off sales trends. Monitored and tracked marketing performance during product announcements and sales. Researched and provided creative marketing ideas for new items. Consulted with managers to pinpoint consistently busy times and prepare with higher staffing, maximizing efficiency.