Berry Cobb Email & Phone Number

Washington Dc-Baltimore Area

Washington D.C. Metro Area

This entity only serves as an asset holding company. Formerly, BAC in Black was a policy management and Internet governance consulting service company that assisted clients (10 years for ICANN) navigating the complex and dynamic environment of the global Internet.

Scottsdale, Az

Virtual Root LLC was a company dedicated to monitoring and trending the activity and operations of the Domain Name System (DNS) and Top Level Domains (TLDs) delegated in the root. (https://tldwatch.com).

San Jose, Ca

Domain Name Management & Internet Services ConsultingAn online company to incubate several business strategies with a primary focus on internet domain portfolio management. Content development of the portfolio crossed channels of Political/Voting, Information Technology, Social Networking, and the Environment. This period also introduced me to public policy of the Internet within a larger world of Internet governance via a new style of a multi-stakeholder collaboration and deliberation of internet issues important to business and their interests.

San Jose, Ca

Program Manager within the Adobe Customer Care organization developing and documenting service/business operation processes.

Walnut Creek, Ca

Developed ITIL Operational Process Framework & Service Mgmt Portfolio Offering including maturity assessments based on CMMI. Developed ITSM Failure Lifecycle to educate organization on service delivery performance reporting, and developed a repeatable performance reporting framework across all IT operations.

Phoenix, Az

As a technical project manager within the IBM Software division, I was responsible for the delivery of services aligned with our IBM Lotus & Webshere product sales. I worked on twenty different customer engagements ranging from levels of effort to time and materials contracts; each being delivered on time and within budget.

Boulder, Co

As a TSS within the IBM Global Services, I participated in multi-billion dollar strategic outsourcing deals of nearly 325,000 email seats and groupware collaboration services across nine fortune 100 companies (Retail, Medical, Construction, and Entertainment). I have extensive knowledge of enterprise environments and best practices to support them, including the management of associated hardware, software, service disciplines, and staff. By execution of developed best practices, strategies, and efficiency gains optimization realization allowed achievement in high levels of customer satisfaction and the growth of additional business. Repeatable implementation of strict controls, solid process, and extensive monitoring and reporting of the enterprise allowed customers to leverage existing investments in collaborative technology and enabled them to meet rapidly changing business needs.My first patent was obtained for Server Availability Reporting Using Asynchronous E-Mail Messaging.

My IT career began with Adobe desktop publishing of education marketing materials and business related products. In support of student and faculty activities, my duties expanded to all IT planning, purchasing, implementation, and administration of client/server and web development.

Bs, Race Track Mgmt - Animal Sciences

Mba, Technology Mgmt

93B - Aeroscout Observer

67Y - Attack Helicopter Repair