Bert Dauwe Email & Phone Number

Mechelen, Flemish Region, Belgium

Managing highly performing on- and off-shore teams of SRE's who, in turn, build and operate the Optical core, B2B networks and Software-Defined Networks, including the IT Infrastructure Networks and Firewalls. We do this agile, secure, reliable @ scale, cost-effective and delighting our customers.

Mechelen, Flemish Region, Belgium

Leading teams of SRE's who, in turn, build and operate the optical core & B2B networks, fixed HFC and FTTH access network and Telenet customer In-Home equipment.

Mechelen

• Leading a team which is building and operating optical transport connectivity solutions for Telenet core (including TV, IP Core and Mobile) and Telenet Business SME-LE.
• People leader of experienced SRE's and Operations Engineers - payroll and contractors - who are solving optical puzzles, building ROADM and CDC-F Networks and working on different projects.
• Product Owner for the Transmission scope of in-house developed Network Operations Resource Manager and the external developed NetworkObjects (by Merkator) - Framework: Scrum and Agile Methodology.
• in 2016 Telenet acquired mobile operator BASE - we succeeded in insourcing the Optical Transmission Network - synergies resulted in fiber & site footprint reduction, tooling and asset cutback and lower OPEX and.

Mechelen

• Technical specialist in Optical and Ethernet Layer 2 Transport solutions. End-to-end overview from design up to operate. [Vendors: Nokia, Infinera, Adva, Huber+Suhner/Cube Optics]
• Vendor management for Transmission Operations - assist procurement with contract negotiations, controlling OPEX and ensuring service delivery.
• PM roll - accountable for the introduction of passive WDM equipment, channel allocation and template automation in network inventory tool [vendor Networkmining] which resulted in phase out of legacy databases and more.

Mechelen

• Assist Pre-sales and Customer Project Managers in Transmission Design, Order, Build and Commissioning for Telenet Solutions Enterprise Customers.
• Project Team Member for Service Assurance and responsible for the operational introduction of EDU's (Ethernet Demarcation Unit) within Telenet. Managing different aspects of the project [vendor and stakeholder.

Mechelen

• Part of 24/7 2nd tier Transmission on call rotation solving high severity, customer impacting events.
• Member of design and turn-up Transmission engineering team for numerous Alcatel-Lucent SDH and C/D/WDM nationwide deployments for internal 'Core Network' and external 'Large Enterprise' Customers.
• Liaise with both internal and external parties (customers, carriers, vendors) throughout the diagnosis and restoration of transmission problems.

• Working in the Service Operations Center - responsible for network monitoring, troubleshooting, root cause analysis and incident management, including reporting to the executive team.
• In-depth knowledge and Hands-on Experience on Nortel Passport, Ascom ATM, Alcatel-Lucent SDH & DWDM, Cisco Networking Devices, RAD, MRV.
• Proficient in Traditional Access and Fiber - WDM & xDSL technologies, Frame-Relay, SDH, ATM and Ethernet.
• Setup HP OpenView Environment for monitoring Network assets and servers.
• Created various tools & scripts to improve monitoring and task automation using bash/shell script/Net-SNMP on Linux/Unix/Sun Solaris.
• Re-wrote the Codenet customer database in VBA - added functionality e.g. automated customer mailing for outages or planned maintenance.

Bachelor Of Engineering - Be, Telecommunicatietechnieken

Graduated Magna cum laude Thesis: VoIP on the Telenet CableNetwork

Toegepaste Informatica

Completed 96 hours toward bachelor's degree - courses : Programming Concepts, Assembler, COBOL, C++, Java and Database Design.