- Built and managed an multi-billion Vietnam dong portfolio of garment and production companies within 8 months of the company opening- Spearheaded all account management responsibilities: business development, contract negotiations, P&L management, client satisfaction, employee satisfaction- Engaged daily with client stakeholders to manage partnerships, identify new opportunities, and resolve escalated issues - Responsible for business development in 7 key region: Vietnam, Japan, United States, Germany, The U.K., Belgium, and The Netherlands - Managed business opportunities on buy-side; built and grew supplier list for UPSURGE’s products, increase marginal profit, and decrease overall material and product costs- Established business framework and governance for key audits and certification acquisitions: - ISO 9001:2015 - OEKO-TEX Standard 100 - Global Recycled Standard (Trading & Manufacturing)

- Collaborated in the filming, editing, and procurement of the Design@Large seminar videos throughout multiple social media outlets with the aim of bringing greater awareness to design in a real world context - Collaborated in photographing, filming, and editing of media contents for two major design events: Design Forward Alliance: Design Charrette 2019 and Designathon 2020: Tactical Urbanism for Street Safety - Assisted in photographing and filming of The Design Lab’s general activities and events, from Design graduate’s thesis defense to career fairs in design

• Provide Zeal’s products and services to clients through lead qualification within assigned territories • Developed relationships with 100 new clients a day and maintained 99% accurate product knowledge. This resulted in a closing sales rate of 65% with qualified clients. • Maintain a close liaison with the senior sales representative to established weekly sales quotas, developed business acumen, and job-specific skills: Product Knowledge, Lead Qualification, CRMs, Objection Handling, Closing Sales, Referral Marketing, and Interpersonal Skills • Responsible for reporting in with Senior Executive on a day-to-day basis to ensure weekly sales quotas are met and that individual learning and growth are progressing weekly

• Managed the company’s website and various social media accounts which resulted in an increased of customer’s activity and involvement• Collaborated with the senior marketer in branding and advertising the company and its products through multiple outlets• Analyzed company’s LinkedIn analytics to effectively post relevant and engaging information

• Promoted the organization’s through advertising marketing - flyers, recruitment brochures, etc. • Collaborated in a team to develop and launch a photography startup- Developed interpersonal skills through collaboration with committee members on projects