Director
Current- Drafted 50+ client proposals and managed client contracts in both English and Chinese.- Negotiated with both commercial and residential building association committees. - Closed and managed over $1 Million of service revenue. - Performed regular site visits to ensure high quality of work carried out by workers.- Prepared and planned staff allocation among various projects.- Ensured all project completion timelines are being met.- Resolved conflicts and complains between different parties such as workers, building residents, property securities and maintenance technicians.- Facilitated and supported emergency events such as pipe burst and staff absence with property management officers.- Managed seasonal cleaning products sourcing and distribution. - Responsible for new employee hiring, orientation and training.