Bert Vojtkofsky Email & Phone Number

Cleveland, Oh, Us

Cleveland, Ohio, United States

Working in the HUD Integrated Disbursement & Information System (IDIS). Set up of projects and activities, within IDIS, for funding received from HUD for community development projects. Processing of drawdowns, in IDIS, for funds needed for projects and activities that utilize HUD funds for community development, improvement, and enhancement. Processing and depositing funds of repayments received against HUD funded loans. Review and documentation of existing processes with an emphasis on creating and/or written procedures and also to establish best practices while offering improvements as needed.

Cleveland, Ohio

Supervision of two Senior Data Processors. Responsible for ensuring daily remittance work is completed in a timely manner. Daily remittance work includes supervision of data processor handling of daily cashier batches received for county property taxes, payments received from other county offices, lockbox payments received from bank partners, ACH payment processing, and other payment related processes as presented. Currently in the process of updating and development of existing processes within the Treasury area and participating in the development, testing, and implementation of new software to be used within the county for handling of property tax maintenance and management.

Cleveland, Ohio

Initially brought in to assist with a research project. Assisted with daily activities within the warden's complex and the jail commissary area. Provided assistant with laundry exchange database, inmate program attendance database, commissary inmate receipt filing and organization, and other administrative duties as requested. Assisted with improving the inventory process within the commissary, establishing updated labeling of products available and assisting with updating inventory counts.

Brooklyn, Oh

Contract position. Reviewed consumer & commercial loan documents in FileNet, KeyView (KVD), and ALS, to ensure binding contract and lien. Individually selected by project manager to identify and assist with project processes. Created training materials to establish cohesive project processes. Provided training of created materials to project team members.

Cleveland/Akron, Ohio Area

Recruited appraisers and realtors for completion of valuation/appraisal reports. Managed and processed all vendor payments for services through Oracle system. Created and implemented written procedures and guidelines for all aspects of Vendor Management department functions. Managed vendor profiles to ensure proper licensure, compliance, and accuracy. Supervised two Vendor Relations Representatives. Created data reports of turn-around time, volume, pricing, and market area of vendors. Attended First American’s Emerging Leader training, July 2015. Yellow Belt certified, Lien Six Sigma program, as member of True North project 2014.

Cleveland/Akron, Ohio Area

Reviewed incoming completed appraisal reports for accuracy and compliance. Contacted appraisers for updates and corrections on appraisal reports, as required. Creation of desktop appraisal and collateral assessment (valuation) reports.

Cleveland/Akron, Ohio Area

Reviewed and resolved mortgage loan collateral document issues, rejected internally and externally, to allow for correct and accurate lien placement of collateral. Prepared and reviewed weekly and monthly cumulative rejection spreadsheets to provide for up-to-date processing status of orders to customers. Selected to handle high-profile client account, establishing a stronger client relationship. Led employee morale and recognition program, First American Service Star, 2009-2010.

Westlake, Tx

Supervised six subordinates, monitoring and tracking daily workflow of loan closing requests. Assisted with escalated schedule (and customer service) requests/issues. Ran and monitored daily reports for outgoing loan closing documentation.

Lewisville, Tx

Handled incoming and outgoing calls with customers to identify and resolve issues or concerns with scheduled loan closings. Contacted lenders to identify issues with unresolved closings. Contacted and coordinated notaries/attorneys for loan closings.

Greater Grand Rapids, Michigan Area

Responsible for contacting title agents and offices, nationwide, for status of pending title reports and title commitments. Worked as a temporary associate from 10/2002 to 2/2003, at which time I was officially hired as a First American associate.

Santa Ana, Ca

Initially worked in Consumer Loan Customer Service area, providing support to call center representatives. Processed payments and adjustments to consumer loans, as received from call center support. Reviewed credit report disputes and responded accordingly if updates or errors were found. Support and back-up to call center supervisor as necessary. As administrative assistant to the Vice President, was responsible for payroll processing, preparation of performance reviews, maintaining department procedure manuals, supervision of front desk receptionist.