I have the previledge of leading the Carolina Cat Fast Track program which is a 16 week high paced technician training program. I am responsible for developing the training material both classroom and hands on training in order to bring newly hired technicians up to speed with company procedures, processes, software programs, safety procedures, specialized tooling uses and industry specific work practices. This program allows the technicians to enter our specific work environment without an… Show more I have the previledge of leading the Carolina Cat Fast Track program which is a 16 week high paced technician training program. I am responsible for developing the training material both classroom and hands on training in order to bring newly hired technicians up to speed with company procedures, processes, software programs, safety procedures, specialized tooling uses and industry specific work practices. This program allows the technicians to enter our specific work environment without an overwhelming learning curve to propel them to higher productivity percentages from the start of their career. Show less

Manage daily tasks for 5 to 6 shop techs, perform quality control countermeasures, schedule daily tasks for technicians, script documented repair plan and milestones for each scheduled job and follow all standard work procedures.

Perform field Service repairs on compact and heavy construction equipment exercising extensive troubleshooting skills, critical thinking and problem-solving skills that included, electrical, hydraulic, engine, and powertrain systems.Block time technician (contracted) for 3 years.

Field Service repair on commercial, agricultural, on-highway trucks, and industrial machineryCreated, managed, and prioritized schedule.Troubleshooting of complex systems from many different manufacturersArranged transportation of equipment to shop.

Sales and Service of Snap-On Tools in southeastern NC, and Northern SCManaged inventory controlManaged financials for company, including credit card reconciliation and cash flow.Scheduled daily routes and gained new accounts through cold-calling auto shops.Coordinated monthly warranty returns to vendor.

Served in (Swaziland) Eswatini, Africa facilitating evangelism opportunities and assisting teams from the United States as they came to evangelize and share the Gospel. Duties included preparing ministry budgets and team budgets, securing accommodations, and extensive travel.