Berta Britton , Cic Email & Phone Number

Berta Britton , Cic is a Personal lines insurance agent at Southern States Insurance, Inc.. She possess expertise in insurance, general insurance, property and casualty insurance, umbrella insurance, liability and 6 more skills.

Listed skills include Insurance, General Insurance, Property And Casualty Insurance, Umbrella Insurance, and 7 others.

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  Personal Lines Insurance Agent

  Southern States Insurance, Inc.

  Jun 1980 - Present

  •Build and maintain constructive and effective relationships with clients by meeting and exceeding expectation. •Provide consistent, accurate, timely, and pertinent communication to clients through “constant touch”, phone calls, e-mails, newsletter, etc. •Respond to client inquiries/issues within the established timelines. •Resolve/assist with any service or claims issues/questions. •Assist in design of or independently design insurance plans for clients. •Assist clients in making appropriate coverage changes; makes each contact a marketing opportunity. •Conduct face to face meetings with the clients as necessary. •Inform and educate clients about coverage, exclusions and exposures; document electronic files accordingly. •Respond to clients’ needs by producing binders, certificates, policies and other related items accurately and on time. •Monitor and review client satisfaction. •Maintain up to date record of communication with client. •Review policies.