- Be a central point of contact for internal and external stakeholders- Gain deep understanding and solve customers' problems, which may be complex with multiple departments involved- Gather requirements from stakeholders throughout the business and integrate usability studies, market analysis- Create new feature and functionality specifications while working in collaboration with the system architect, development team, dev ops and UI designers.- Create and own the development backlog, writing of user stories- Be an owner of the UAT and QA of new features and products before they are deployed into the market- Manage launch activities leading up to and following product releases, ensuring that appropriate communications are made to key stakeholders- Manage Agile/Scrum meetings (planning, grooming, review and retrospective) and organize other meetings and workshops ensuring that the development is completed accurately, and the deadlines are reached- Establish shared vision across the company by building consensus on priorities leading to efficient delivery- Create Offers for the new product or features while considering factors such as pricing, resources and timing- Define and analyze system data and create KPIs that indicates the success of the products and share it with the key stakeholdersProject:- Manage the 2-year project of creating a Dynamic Packaging Engine including market research, business specification, system analysis, development support and delivery

- Track record of YoY Business Growth, Sales and Acquisition.- Partner relationship management: Visit key hotels, negotiate (C-level), advise on performance- Product and solution sales- Market analyses, forecasting, target setting, creating and executing the strategy- New business development, area coverage- Public speaking, organize and coordinate workshops for hotels- Responsible person to contact in case of questions or business related issues

- Verify and train new properties- Advise hotel partners how to meet the demand (phone, email)- Identify opportunities that will improve low level business- Project management (both Waterfall and Agile), assist in operational planning- Support Customer Service in periodic tasks

- Maintain reception operations, deal with guest requests/complains- Reservation management, handle payments- Monitor the technical operation of the hotel- Administration and finance related tasks (pay-outs, billings)- Supervise the hotel staff (2-4 people) and create reports to the Hotel Manager

Intern – rotation program (event management, restaurant operation)