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Responsible for building and strengthening client relationships and managing the business between clients and internal departments from the beginning to the end of Software Development and Digital Marketing projects.• Serving as the lead point of contact for all client matters.• Developing new businesses with existing/potential clients.• Communicating with clients to understand their needs.• Building and maintaining long-lasting client relationships.• Collaborating with internal departments to facilitate client need fulfillment.• Preparing commercial offers.• Ensuring timely and successful delivery according to objectives.• Resolving complaints and preventing additional issues.• Preparing reports on account status.• Maintaining updated knowledge of company services.• Identifying industry trends.

Bursa, Turkey

• Developing project ideas • Planning activity and resources• Cost estimation and developing the budget • Analyzing and managing project risks• Organizing and leading the project teams • Monitoring project progress and set deadlines• Solving issues that arise• Ensuring client satisfaction• Evaluating project performance• Reporting to the top management

• Being involved in an engineering project environment• Generating ideas by investigating process, equipment, quality issues• Researching and evaluating the feasibility of ideas• Conducting research about new technologies that may improve the performance of the products.• Apply technological standards in related fields.• Building reports for the outputs of the R&D projects.

• Being the link between the ERP implementation team and the department• Providing the As-Is process to the implementation team• Participating in the To-Be process design• Testing the process implemented• Provide sign-offs to the process• Being the first point of contact for issues related to the functionality• Conducting training for the department

Bachelor Of Engineering - Be

Bachelor Of Business Administration - Bba