Berta Temme Email & Phone Number

Carlsbad, Ca, Us

Carlsbad, California

I style customers in choosing the best clothing that works for their lifestyle. I also lead the trainings for our new hires in customer service.

Carlsbad, Ca

* Responsible for working one-on-one with customers to provide an exemplary shopping experience in a high-end boutique.* Maintain awareness of and contribute toward store’s sales goals, consistently exceeding district-wide quotas.* Ranked as top sales associate (out of 25 total associates store-wide) for customer loyalty program sign-ups. * Trained fellow associates on effective sales and upsell techniques.* Consistently receive accolades through customer experience feedback system.*In charge of training new hire associates in customer service.

San Diego, Ca

* Managed three retails stores specializing in swimming pool / spa supplies, chemicals and accessories.* Directly managed ten sales associates, including hiring, firing, training, scheduling, establishing sales goals, etc.* Strong store sales performance resulted in increase in revenues from $800,000 to over $2M.* Responsible for merchandising and designing new showrooms / retail centers.* Provided excellent customer service and grew loyal customer base, leading to many repeat customers and strong word-of-mouth referral business.

San Diego And Los Angeles, Ca

* Sales lead responsible for retail sales as well as leading team of sales associates for various departments over a ten year period.* Consistently exceeded individual sales goals / quotas as well as contributing heavily toward team / store-wide goals.* Provided training for new employees / managers as well as ongoing sales training at multiple store locations throughout Southern California.* Developed strong customer base of repeat customers earned through exemplary customer service.* In charge of new merchandising displays and managing inventory awareness programs.