Bert Boyd Email & Phone Number

Correctional Officer for the State of California

This position has allowed me to use my background in Human Resource Management, Sales, and Service Management to assist quality candidates meet their career goals.

Manager, Sales Operations, Responsible for the productivity, development, and cost plan of up to 68 full and part time employees. •Established new processes and systematically set up internal business operations including merchandising productivity systems, staff organization, routing, and customer service •Managed the combined $5.4 million labor cost plans•Reorganized merchandising labor to support cross-functional development, peer training, and optimal in-store execution of display standards and volume. Efforts led to an increased Case Per Hour productivity measure from 41 to 43 while successfully working within the labor cost budget.•Successfully implemented a part-time labor strategy in the merchandising function to minimize overtime cost and improve in-store execution presence. Results yielded more employees and better productivity at a 100% index to cost plan •Designed, developed and implemented the mini-bulk direct store delivery system to improve daily productivity

As a Project Lead at Pepsi head quarters in Somers NY, led the strategic design, development, testing, pilot, and implementation of the $7 million MEM ePad capital project. Specific challenges were: • Led Management training for Pac Northwest, Great West, and So Cal Business Units on Capital Projects. • Led site training for project implementation • Designed user interface screens for in-house software application • Led/wrote specification writing • Ensure database integrity • Developed all regression test scripts • Business liaison with IT for program development • Developed national wireless capability analysis • Organized and led successful pilot in Cranston, Rhode Island • Developed Manager’s guide on capital project utilization • Led successful rollout for the Pac Northwest, Great West, and So Cal Business Units • Results yielded in a $7.4 Million dollar cost reduction for MEM operations and achieved a 35% IRR in 4 years.