It Service Management Consultant
Current
Jun 2024 - Present
AeroLeads people directory · profile
Bert Cohen Email & Phone Number
Information Technology Service Management Leader
at
Perfect Your ITSM
1 work email found
@maverickcap.com
5 phones found area 212 and 214
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Service Management Leader
Location
New York City Metropolitan Area, United States, United States
Who is Bert Cohen? Overview
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Quick answer
Bert Cohen is listed as Information Technology Service Management Leader at Perfect Your ITSM, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at maverickcap.com, phone signal with area code 212, 214, and a matched LinkedIn profile for Bert Cohen.
Bert Cohen previously worked as IT Service Management Consultant at Perfect Your Itsm and Associate Director, End User Services at Graham Capital Management, L.P.. Bert Cohen holds Master Of Arts (M.A.) from University At Albany.
Company email context
Email format at Perfect Your ITSM
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{first}.{last}@maverickcap.com
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AeroLeads found 1 current-domain work email signal for Bert Cohen. Compare company email patterns before reaching out.
Profile bio
About Bert Cohen
With over 25 years in IT Service Management, I have built a career centered on driving impactful technology solutions in asset management environments. I specialize in designing and implementing strategic ITSM processes that enhance user experiences, streamline operations, and align with business goals. My approach combines a data-driven mindset with a deep commitment to proactive support and continuous improvement, ensuring that technology empowers, rather than encumbers, our teams.My technical journey began in network management, earning Cisco CCNA, CCNP, and CCSP certifications to solve complex connectivity challenges and optimize infrastructure. Over the years, I expanded my expertise to cover full-spectrum IT Service Management, implementing systems that automate workflows, simplify onboarding, and support seamless change management.โญ ๐๐ถ๐ด๐ต๐น๐ถ๐ด๐ต๐๐ ๐ผ๐ณ ๐บ๐ ๐ฐ๐ฎ๐ฟ๐ฒ๐ฒ๐ฟ ๐ถ๐ป๐ฐ๐น๐๐ฑ๐ฒ: ๐ก๐ง๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐ข๐ฝ๐๐ถ๐บ๐ถ๐๐ฎ๐๐ถ๐ผ๐ป: Initiated automated ticket generation for incident reporting, service requests, and maintenance tasks. Implemented cross-departmental workflows for a significant increase in operational efficiencies ๐ ๐๐น๐ผ๐ฏ๐ฎ๐น ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐: Orchestrated office relocations and expansions across Hong Kong, London, Taipei, and key U.S. cities, implementing robust tech solutions, including equipment rooms, data centers, and redundant power systems for mission-critical continuity. ๐ง ๐๐ฟ๐ผ๐๐-๐ณ๐๐ป๐ฐ๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐ผ๐น๐น๐ฎ๐ฏ๐ผ๐ฟ๐ฎ๐๐ถ๐ผ๐ป: Partnered with engineering and development teams on data center builds and tech upgrades, enhancing physical security, low-voltage infrastructure, and sustainable power.โญ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐๐ถ๐ฒ๐:โ IT Service Management, Incident and Change Management, Performance Reportingโ Network Architecture and Infrastructure, Engineering Documentationโ Team Leadership, Vendor and Partner Relations, Project and Workflow ManagementDriven by a vision for sustainable and adaptive IT services, Iโm excited to leverage my extensive experience to help organizations realize their ITSM potential through strategic consulting and hands-on implementation.
Listed skills include It Management, Vendor Management, Security, It Service Management, and 43 others.
Current workplace
Bert Cohen's current company
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7 roles
Bert Cohen work experience
A career timeline built from the work history available for this profile.
Associate Director, End User Services
May 2023 - May 2024
It Service Manager (Head Of End User Services)
I prioritized and guided my team in fulfilling service requests involving the provision, configuration, and deprovision of user computing devices per service requests and in accordance with SLAs over multiple offices globally. I have hired, trained, managed, and mentored a 10-person team responsible for selecting, evaluating, delivering, and supporting all.
Dec 2010 - May 2023
Senior Network Administrator / Service Desk Team Lead
I managed the organizationโs network infrastructure, resolved advanced network issues, upgraded the systemโs design for optimization, configured network features, and ensured implementation of the highest network security measures to avoid unauthorized access and suspicious activities. I partnered with network architects to implement network designs, run.
Jan 2006 - Dec 2010
Systems Associate
I was recruited as the first employee responsible for IT when the New York office was opened. From this first role, I grew into Network Engineering, Executive Support, Supervisor of Support, and to Manager of Global End User Services.I maintained and improved the technical systems of the company to ensure that all employees have the technology needed to.
Mar 2001 - Jan 2006
Technical Support Supervisor
I supervised the day-to-day operations of a technical help desk. I supported and coached team members on effective methods to research, troubleshoot, and deliver solutions. I trained my team on the help desk systems, processes, tools, and procedures required to document, track and resolve reported problems and to meet operational service levels and.
May 1998 - Mar 2001
Technology Specialist
I assisted users with technical issues and questions related to computer hardware and software. I maximized computer system capabilities and made recommendations for improvements. I resolved customer technical support cases through phone and email submission. I reviewed new programs to be added to the system and assessed their compatibility, reviewing.
May 1996 - May 1998
4 education records
Bert Cohen education
Master Of Arts (M.A.)
University At Albany
Bachelor Of Arts (B.A.)
University At Albany
Education record
Hillcrest High School
Bachelor Of Arts - Ba, Overseas Study Program
Ben-Gurion University Of The Negev
FAQ
Frequently asked questions about Bert Cohen
Quick answers generated from the profile data available on this page.
What company does Bert Cohen work for?
Bert Cohen works for Perfect Your ITSM.
What is Bert Cohen's role at Perfect Your ITSM?
Bert Cohen is listed as Information Technology Service Management Leader at Perfect Your ITSM.
What is Bert Cohen's email address?
AeroLeads has found 1 work email signal at @maverickcap.com for Bert Cohen at Perfect Your ITSM.
What is Bert Cohen's phone number?
AeroLeads has found 5 phone signal(s) with area code 212, 214 for Bert Cohen at Perfect Your ITSM.
Where is Bert Cohen based?
Bert Cohen is based in New York City Metropolitan Area, United States, United States while working with Perfect Your ITSM.
What companies has Bert Cohen worked for?
Bert Cohen has worked for Perfect Your Itsm, Graham Capital Management, L.P., Maverick Capital, Ing Barings, and Young & Rubicam.
How can I contact Bert Cohen?
You can use AeroLeads to view verified contact signals for Bert Cohen at Perfect Your ITSM, including work email, phone, and LinkedIn data when available.
What schools did Bert Cohen attend?
Bert Cohen holds Master Of Arts (M.A.) from University At Albany.
What skills is Bert Cohen known for?
Bert Cohen is listed with skills including It Management, Vendor Management, Security, It Service Management, It Strategy, Disaster Recovery, Networking, and Vpn.
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