Owning an excess of twenty-five years of specialized ARM, Financial and Education debt collection experience, with ten years dedicated to the role of Compliance Director, I have (1) created and delivered comprehensive compliance risk management programs, (2) oversaw Corporate Compliance Groups and (3) ensured its functions as an independent and objective body that reviews and evaluates compliance opportunities within the organization. As a highly-motivated and resourceful Compliance Management professional, I bring my depth of experience in operations management, team leadership, organizational development, and risk management to every role. I am skilled at managing cross-functional teams while maintaining my focus inside high-pressure situations. Having a strong work ethic and the desire to exceed expectations in all aspects of professional endeavors, I am always on schedule, under budget, able to prioritize and handle multiple tasks though achieving and exceeding both corporate and department goals.
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Director Of Compliance & Quality AssuranceAsset Acceptance 2012 - 2014Greater Detroit AreaDeveloped and implemented Legal and Agency Compliance platform for approximately 500 employees: authored policy, procedure and process documents, in accordance with regulatory requirement and business demand. -
Director Of Apg ComplianceSallie Mae 2005 - 2012Newark, DeArchitected and developed the enterprise-wide Compliance infrastructure for Sallie Mae Collections Division: designed and created first-in-class dynamic compliance material delivering training programs and e-learning platforms, directed and guided the enterprise-wide compliance programs for 2400+ employees. -
Director Of ComplianceArrow Financial Services 2005 - 2009Greater Chicago AreaIn a Collections, inbound Customer Service Call Center setting, managed and directed the compliance department, identified and quantified new business opportunities and implemented programs that increased collections overall effectiveness. -
Manager Of Asset ManagementSears 1985 - 2002Greater Atlanta AreaIn a Collections, inbound Customer Service Call Center setting, managed 5 Sr Managers, 20 Team Managers & 250 agents: we achieved #1 national ranking in management of Pre-charge-off of 30 – 240 day delinquent accounts.
Bert Coley Education Details
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Biochemistry
Frequently Asked Questions about Bert Coley
What is Bert Coley's role at the current company?
Bert Coley's current role is Compliance Management | Risk Assessment & Management | Quality Assurance.
What schools did Bert Coley attend?
Bert Coley attended Georgia Institute Of Technology.
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1dominos.com
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