Bert Duhamel Email and Phone Number
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Experience business process analysis in retail supply chain (branch stock replenishment)UAT-testing of java applications - Generic Order System Business Process Analyst - Development of roadmap for Contact Centre project.Implementation consultant, functional analyst of HR and security related software solutions.Trilingual Training experience. Experience as HSSE advisor (work & health).Experience in preparation and obtaining ISO 9001-2000 certifications. Experience in internal auditing ISO9001-2000.Experience in facility management, security, fleet management,...Specialties: Time attendance consulting, network administrator, safety and security management, office management, Quality Management, training & consultancy.Setup of Contact Centre vision and strategy within a retail business and build roadmap for business change programme for implementation of this strategy.
Navitrans Logistics Software
View- Website:
- navitrans.eu
- Employees:
- 59
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ProjectmanagerNavitrans Logistics Software Nov 2024 - PresentKortrijk En Omgeving
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OwnerConnectby Bv Jan 2013 - PresentBelgië
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ProjectmanagerColruyt Group Dec 2022 - Nov 2024België -
Head Of Innovation & ItIon Develop Different Aug 2020 - Dec 2022Waregem, Vlaanderen, België -
Project ManagerDigipolis Sep 2018 - Aug 2020Ghent -
Project Manager Customer ExperienceZembro Dec 2015 - Jul 2018Regio GhentManaging the entire customer experience processTranslating customer feedback into next generation product requirementsOrganizing help- and servicedesk -
Customer Experience CreatorUest 2015 - 2016
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Solutions ProviderPrevent Oct 2014 - Dec 2015LeuvenSpreading out the expertise, knowledge and tools of the Prevent organisation througout the Belgian corporate world, necessary to strive for the optimal relation between the people of an organisation and their work.Prevent is providing solutions in the domains of safety, health, the prevention culture in your organisation. The right initiatives in these domains will lead your organisation towards better performance. -
Business Process AnalystColruyt Group Nov 2012 - Dec 2014HalleBusiness Process Analysis within Colruyt Group Contact Center Programme.Realisations :Phase 1:*assisting in development of business roadmap for the Contact Center Program in the Colruyt Group*setup and follow-up of trafic analysis of contact centers in the "as is"*assisting and guiding the business working groups to prepare the future operating model*based on the needed capabilities and the prioritised criteria for these capabilities, deduction of the necessary initatives to realise the roadmap Phase 2: *detailed as is representation of the current contact centers within the group*further preparation of the program execution on strategical, tactical, and operational level.
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Sales & RecruitmentProcarus Jan 2013 - Oct 2014NieuwrodeDetecting customers needs and searching the proper IT-profiles to fulfill those needs.
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Business Process AnalystColruyt Group Services Dec 2008 - Nov 2012Halle,BelgiumBusiness process analysis, project management, UAT test managerof automatic replenishment system, generic order system
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Senior Business ConsultantGet Hr & Security Aug 2005 - Nov 2008Business analysis, functional implementation of a softwaretool, project management, internal auditing (quality auditing)
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Office & Facility ManagerPrevent Apr 2002 - Jul 2005responsible for office management (HR, ICT, administration, customer services), peoplemanagement
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Quality & Facility ManagerTech Data Jun 1998 - Feb 2002responsible for facility and security services, health & safety consulting, implementation of ISO9001 quality system -
Duty Supervisor FreightBelgavia (Aviapartner) Aug 1995 - Jun 1998Aircraft Handling Services
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Helpdesk PlannerEricsson 1992 - 1995Organising the workload over a team of desk- and field engineers to help customers with technical issues with their pabx's.Modeling the workflows of the technical helpdesk for ISO9001-certification.
Bert Duhamel Skills
Bert Duhamel Education Details
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Criminology -
Information Management -
Hoger Instituut Voor Arbeid LeuvenArbeidsveiligheid -
Koninklijke Militaire School BrusselsSocial & Miltary Sciences
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Koninklijke Kadettenschool LakenHoger Middelbaar
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Sint-Jan Berchmans Avelgem
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Digital Transformation
Frequently Asked Questions about Bert Duhamel
What company does Bert Duhamel work for?
Bert Duhamel works for Navitrans Logistics Software
What is Bert Duhamel's role at the current company?
Bert Duhamel's current role is Project Manager @ Navitrans.
What is Bert Duhamel's email address?
Bert Duhamel's email address is bd****@****lvas.be
What is Bert Duhamel's direct phone number?
Bert Duhamel's direct phone number is +32 78 35 *****
What schools did Bert Duhamel attend?
Bert Duhamel attended Universiteit Gent, Vlekho Business School Brussel, Hoger Instituut Voor Arbeid Leuven, Koninklijke Militaire School Brussels, Koninklijke Kadettenschool Laken, Sint-Jan Berchmans Avelgem, Vlerick Business School.
What skills is Bert Duhamel known for?
Bert Duhamel has skills like Project Management, Business Analysis, Change Management, Business Process, Management, Training, Coaching, Strategy, Human Resources, Management Consulting, Recruiting, English.
Who are Bert Duhamel's colleagues?
Bert Duhamel's colleagues are Petra Verhelle, Petr Mužík, Maarten Vandenheede, Susanne W., Bert De Laet, Gerrit-Jan Laseur, Jan Van Puyenbroeck.
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