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Bertha A. Yniguez is listed as Human Resources Manager at DiBuduo & DeFendis Insurance Brokers, LLC, a company with 194 employees, based in Fresno, California, United States. AeroLeads shows a matched LinkedIn profile for Bertha A. Yniguez.
Bertha A. Yniguez previously worked as Commercial Lines Manager at Dibuduo & Defendis Insurance Brokers, Llc and Software Implementation Lead at Dibuduo & Defendis Insurance Brokers, Llc. Bertha A. Yniguez holds Bachelor Of Science, Information Systems; Business Administration from California State University, Fresno.
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I’m an accomplished professional with extensive experience driving business process design and optimization as well as adaptability across diverse industries and leadership roles.As Director of Professional Services & later VP at Famous Software LLC, I developed experience in software consulting, training, and implementation in the Fresh Produce industry, acquired significant management and leadership skills, and participated in setting a strategic direction. For the past decade, I’ve worked for DiBuduo & DeFendis Insurance Brokers, where I’ve had the opportunity to oversee and optimize various key workflows and systems across HR policies, workforce management, and software implementation covering ten office branches and five states. As Commercial Lines Manager, I spearheaded cost savings through the implementation of efficient workflows and made significant contributions to compliance & reporting policies as well as staff training and development processes. I continue to display my affinity in this area through my current role as Human Resources Manager; my achievements include employee compensation, accurate and compliant time and labor management, and work-from-home protocols.I combine an in-depth knowledge of business processes and industry requirements with strong leadership, collaboration, and process development skills to drive continuous improvement and growth. I hone a strong understanding of organizational needs to lead results-driven projects & programs and develop the team-based workflows and resources allowing a company to thrive. Whether coordinating logistics, verifying compliance, or liaising with key partners, I add value through a keen attention to detail while enacting a strategic big picture vision.Key Strengths:Business Process Optimization | Change Management | Workforce Development | Regulatory Compliance | Policy Development | Performance Management | Professional Services | Human Resources Operations | Cross-Functional CollaborationLet’s connect! Or email me at berthayniguez@att.net
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Fresno, California, United States
Direct all Human Resources and payroll processes for 185 employees across 10 branch offices and five states; ensure compliance with HR management practices, resolve operational issues through early identification of performance issues, coach leaders to be effective people managers, and work with labor law attorneys to ensure all policies, procedures, and.
Fresno, California, United States
Directed 75 employees consisting of Office Managers, Customer Service Representatives (CSR), and Assistants in providing all lines of insurance to a diversified group of clients throughout the United States for one of the largest independent insurance agencies in California; oversaw managers across 10 offices for interviewing, training, continuing.
Fresno, California, United States
Implemented company-wide use of Applied Epic Software; worked with department managers and Applied Epic Consultants to configure master files, led in-house implementation team, and continued process workflow improvements for Commercial Lines, P & C Marketing department, Benefits department, and Accounting department. Automated monthly commission statements.
Managed Professional Services and Engagement Consulting, Support, Training, Custom Development, and Network Services Department teams; worked with managers to set department goals. Served as Strategic Planning team member participating in setting executive direction and strategy, and as Product team member to prioritize new modules development, product.
Managed team responsible for software installations at all new customer sites; collaborated with sales staff in setting customer expectations for implementation of services, training, and custom projects. Achieved 90% new client/business implementation success rate through internal consulting and training standards. Collaborated with Development Software.
Oversaw recruiting and hiring operations, designed appropriate training plans, and supervised staff. Evaluated and resolved customer issues and served as end-of-line call escalation resource. Implemented a customer survey to better assess customer satisfaction, resulting in consistent ratings of ~90%. Improved speed and effectiveness by leading training.
Other employees you can reach at dibu.com. View company contacts for 194 employees →
Gracie Ramirez
Colleague at Dibuduo & Defendis Insurance Brokers, LlcFresno, California, United States, United States
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Mercedes Ornelas
Colleague at Dibuduo & Defendis Insurance Brokers, LlcKingsburg, California, United States, United States
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Laura Ray
Colleague at Dibuduo & Defendis Insurance Brokers, LlcFresno, California, United States, United States
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Christian Defendis
Colleague at Dibuduo & Defendis Insurance Brokers, LlcFresno, California, United States, United States
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Kelly Wilson
Colleague at Dibuduo & Defendis Insurance Brokers, LlcCopperopolis, California, United States, United States
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Dia Mathews
Colleague at Dibuduo & Defendis Insurance Brokers, LlcFresno, California, United States, United States
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Jayme Stewart
Colleague at Dibuduo & Defendis Insurance Brokers, LlcHollister, California, United States, United States
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Mike Mcnally
Colleague at Dibuduo & Defendis Insurance Brokers, LlcFresno, California, United States, United States
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Michelle Dornan
Colleague at Dibuduo & Defendis Insurance Brokers, LlcPaso Robles, California, United States, United States
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Kathy Streich
Colleague at Dibuduo & Defendis Insurance Brokers, LlcBakersfield, California, United States, United States
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Quick answers generated from the profile data available on this page.
Bertha A. Yniguez works for DiBuduo & DeFendis Insurance Brokers, LLC.
Bertha A. Yniguez is listed as Human Resources Manager at DiBuduo & DeFendis Insurance Brokers, LLC.
Bertha A. Yniguez is based in Fresno, California, United States while working with DiBuduo & DeFendis Insurance Brokers, LLC.
Bertha A. Yniguez has worked for Dibuduo & Defendis Insurance Brokers, Llc and Famous Software.
Bertha A. Yniguez's colleagues at DiBuduo & DeFendis Insurance Brokers, LLC include Gracie Ramirez, Mercedes Ornelas, Laura Ray, Christian Defendis, and Kelly Wilson.
You can use AeroLeads to view verified contact signals for Bertha A. Yniguez at DiBuduo & DeFendis Insurance Brokers, LLC, including work email, phone, and LinkedIn data when available.
Bertha A. Yniguez holds Bachelor Of Science, Information Systems; Business Administration from California State University, Fresno.
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