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Bertha Ramos-Perez Email & Phone Number
Billing Customer Support Specialist
at
Intermedia Cloud Communications
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Billing Customer Support Specialist
Location
Frisco, Texas, United States
Who is Bertha Ramos-Perez? Overview
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Quick answer
Bertha Ramos-Perez is listed as Billing Customer Support Specialist at Intermedia Cloud Communications, based in Frisco, Texas, United States. AeroLeads shows a matched LinkedIn profile for Bertha Ramos-Perez.
Bertha Ramos-Perez previously worked as Owner / Operator at Bertha Ramos Photography and Sr. Billing Support Specialist at Nec Corporation Of America. Bertha Ramos-Perez holds Bachelor Of Business Administration - Bba, Major Computer Information Systems, Business Administration, Management And Operations from The University Of Texas At El Paso.
Company email context
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Intermedia Cloud Communications
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Profile bio
About Bertha Ramos-Perez
Driven professional who excels at applying diverse experience in technology operations, procurement, project management, event management, sales and marketing support. Thrives in a fast paced business environment which requires sharp organizational, proactive, self-starter, problem-solving skills while injecting optimism and positive energy to the team. A consummate team player who is always focusing on attention to detail, enjoys new technology, and communicates effectively interacting with all levels of the organization.
Listed skills include Cultivating Team Orientation Among Staff, Strong Work Ethic, Project Management, Purchasing, and 2 others.
Current workplace
Bertha Ramos-Perez's current company
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9 roles · 32 years
Bertha Ramos-Perez work experience
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Billing Customer Support Specialist
Customer and partner interface for all Cloud Services billing related activities.Working with other departments to resolve customer claims and analyzing invoices. Process credits, and billing adjustments as required.Investigate, analyze, escalate and resolve billing and accounts receivable issues.
Owner / Operator
Bertha Ramos Photography
Sr. Billing Support Specialist
Customer interface for all cloud services billing related activities and issues. Daily activities include working with other departments to resolve customer claims, analyzing invoices and resolving/addressing issues. Process credit/rebills and/or billing adjustments as required. Investigate, analyze , escalate, and resolve accounts receivable issues. Provide and implement suggestions as required for process improvements.
Mar 2021 - Nov 2021
General Manager
Play Street Museum Mckinney
Responsible for the day to day sales and operations of a small format interactive children’s museum. Managed a team of 6 people. Provided exceptional level of customer experience with every event and every visit. Inventory tracking. Budget management optimizing cost of operations. Responsible for maintaining expense reports and records.
Apr 2018 - Mar 2020
Operations Supervisor
First Fleet Corporation (Acquired By Phh Arval)
Ensured 100% of all deals met timelines to meet sales goals. Performed accurate database tracking for various reporting needs. Presented reports and projects to leadership team. Responsible for the end to end document processing to execute the lease of heavy transportation equipment to the customers and final sale of the lease to the banks. Interface to suppliers, finance, legal , sales managers, and customers following up on project deliverables to provide exceptional customer service. Managed… Show more Ensured 100% of all deals met timelines to meet sales goals. Performed accurate database tracking for various reporting needs. Presented reports and projects to leadership team. Responsible for the end to end document processing to execute the lease of heavy transportation equipment to the customers and final sale of the lease to the banks. Interface to suppliers, finance, legal , sales managers, and customers following up on project deliverables to provide exceptional customer service. Managed a team of three people. Named employee of the month multiple times. Show less
Jan 2002 - May 2005
Proposal Coordinator
Velocitel, Inc.
Prepared customer proposal packages for Telecom services in the US and Latin America markets. Requested quotes from suppliers.
2001 - 2002
~1 yr
Proposal Specialist
Supported the Sales Team by reviewing, interpreting, and responding multi-million dollar Request for Proposals focused on wireless products and services. Cross-departmental cooperation and managing of information in order to provide a complete and timely reply to customers. Prepared project financials for internal approval. Produced final packages and proposal response to be delivered to customer.
2000 - 2001
~1 yr
Operations And Sales Support
Developed relationships with customers and vendors. Provided marketing support developing materials and participating in trade shows and customer presentations. Executed the day to day operations of receiving requests for quotes , provided formal pricing responses to customers, material sourcing and purchasing, and project management. General office and staff management.
1995 - 1999
~4 yrs
1 education record
Bertha Ramos-Perez education
FAQ
Frequently asked questions about Bertha Ramos-Perez
Quick answers generated from the profile data available on this page.
What company does Bertha Ramos-Perez work for?
Bertha Ramos-Perez works for Intermedia Cloud Communications.
What is Bertha Ramos-Perez's role at Intermedia Cloud Communications?
Bertha Ramos-Perez is listed as Billing Customer Support Specialist at Intermedia Cloud Communications.
Where is Bertha Ramos-Perez based?
Bertha Ramos-Perez is based in Frisco, Texas, United States while working with Intermedia Cloud Communications.
What companies has Bertha Ramos-Perez worked for?
Bertha Ramos-Perez has worked for Intermedia Cloud Communications, Bertha Ramos Photography, Nec Corporation Of America, Play Street Museum Mckinney, and First Fleet Corporation (Acquired By Phh Arval).
How can I contact Bertha Ramos-Perez?
You can use AeroLeads to view verified contact signals for Bertha Ramos-Perez at Intermedia Cloud Communications, including work email, phone, and LinkedIn data when available.
What schools did Bertha Ramos-Perez attend?
Bertha Ramos-Perez holds Bachelor Of Business Administration - Bba, Major Computer Information Systems, Business Administration, Management And Operations from The University Of Texas At El Paso.
What skills is Bertha Ramos-Perez known for?
Bertha Ramos-Perez is listed with skills including Cultivating Team Orientation Among Staff, Strong Work Ethic, Project Management, Purchasing, Bilingual English Spanish, and Procurement.
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