Bertilla Miao

Bertilla Miao Email and Phone Number

Data Science // ex-Amazon, ex-engineer, forever-scientist @ Internal Revenue Service
Bertilla Miao's Location
Seattle, Washington, United States, United States
Bertilla Miao's Contact Details

Bertilla Miao personal email

n/a
About Bertilla Miao

Data scientist with experience in driving multiple priorities, influencing senior leaders, and mentoring teammates. Leader of small and large teams across geographical and functional boundaries.My current interests are machine learning and statistical analysis in mission-based projects. I enjoy a collaborative environment that is supportive of continuous development.

Bertilla Miao's Current Company Details
Internal Revenue Service

Internal Revenue Service

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Data Science // ex-Amazon, ex-engineer, forever-scientist
Bertilla Miao Work Experience Details
  • Internal Revenue Service
    Data Scientist
    Internal Revenue Service Nov 2023 - Present
    Washington, District Of Columbia, Us
  • Amazon
    Senior Business Intelligence Engineer
    Amazon Feb 2019 - Jun 2022
    Seattle, Wa, Us
    Built data pipeline with best fit algorithm from ETL to AWS S3 in collaboration with software development team and supplier on CX improvement project which reduced customer call time by 50%Introduced subscription metrics to business team and leadership with the launch of Amazon’s first third-party subscription product Educated leadership on statistical principles with single page write-up; created excel charts demonstrating variance vs sample size and displaying % distribution of aggregated dataDesigned A/B testing and accessed effect on total revenue by modeling price elasticity with linear and exponential regressionConducted hierarchical & k-means clustering analysis for developing customer segmentation for different promotional programsProvided program impact assessment with quantitative analysis on customer experience for justification of business proposal Created material and held training sessions as subject matter expert in visualization and issue management with scrum framework
  • Amazon
    Senior Analyst - Global Talent Management
    Amazon Mar 2018 - Feb 2019
    Seattle, Wa, Us
    Aligned with leadership team to support data infrastructure, provide in-depth analysis, and create SVP-facing business reportsIdentified data gap and drove design changes which holistically addressed program deficiencyPromoted hands-off-the-wheel customer self-service by building visualization in Quicksight and automating reports in R markdownBuilt statistical model with R packages for survey-based research data and interpreted ANOVA and Tukey results
  • Amazon
    Pathways Operations Manager
    Amazon Mar 2017 - Mar 2018
    Seattle, Wa, Us
    Owned front-half days operation at ONT4 Fresh facility and led site to network-leading cost-efficiencyCompleted rotation of Area Manager ahead of Thanksgiving peak and successfully supported operation #noturkeyleftbehindDeveloped and promoted direct reports via active engagement and mentorshipAnalyzed inventory velocity against space efficiency and provided visualization in R leading to increased inbound productivity by 500%
  • Boeing
    Data Science Intern And Capstone Project Team Lead
    Boeing May 2016 - Dec 2016
    Arlington, Va, Us
    Promoted proactive customer support for all Boeing 787 operators by building robust machine learning model with time series parametric data to predict maintenance issues with 99.99% accuracyDeveloped flight path prediction model while managing student team on collaboration and experimentation of best fit algorithms
  • Haslam College Of Business At The University Of Tennessee
    Graduate Research Assistant
    Haslam College Of Business At The University Of Tennessee Aug 2015 - May 2016
    Knoxville, Tn, Us
    Performed market share analysis on healthcare data; prepared data sets in multiple formats from web sources
Conducted research of efficiency improvement on Design of Experiments; performed covariance analysis on marketing data to assess bias in survey design
  • Analog Devices
    Reliability Engineer
    Analog Devices Aug 2010 - Apr 2015
    Wilmington, Ma, Us
    Specialization of Audio Amplifier, Clock and Timing, and Power Management productsDesigning qualification plans for product evaluation and process releasesProject leader for qualification of corporate-wide technology introductionSite leader of reliability department in San Jose location
  • Analog Devices
    Product Engineer
    Analog Devices Jan 2000 - Aug 2010
    Wilmington, Ma, Us
    Specialization of Precision Amplifier, Digital-Analog Converter, and Reference productsProject managers for new product releases, fab transfers, assembly updates, design improvementsEvaluation of semiconductor fab features and assembly materialsRecipient of spot award for automotive customer support
  • Dallas Semiconductor
    Product Engineer
    Dallas Semiconductor Jun 1999 - Aug 1999
    Us
    Bench evaluation, wafer probing, data analysis, ESD testing
  • Sybase
    Sybase, Inc.
    Sybase Jun 1998 - Dec 1998
    Web design, documentation, product testing

Bertilla Miao Skills

Ic Semiconductors Analog Mixed Signal Semiconductor Industry Power Management Cmos Product Engineering Failure Analysis Electrical Engineering Reliability Testing Dac Microelectronics Analog Circuit Design Asic Soc Amplifiers Reliability Engineering R Sql Sas Matlab Solver Data Analysis Ampl Jmp Monte Carlo Simulation Markov Chain Monte Carlo Python Design Of Experiments Manufacturing R&d C C++ Java Scheme Lisp Fortran Unix Emacs

Bertilla Miao Education Details

  • Haslam College Of Business At The University Of Tennessee
    Haslam College Of Business At The University Of Tennessee
    Business Analytics
  • University Of California, Berkeley
    University Of California, Berkeley
    Electrical Engineering & Computer Science

Frequently Asked Questions about Bertilla Miao

What company does Bertilla Miao work for?

Bertilla Miao works for Internal Revenue Service

What is Bertilla Miao's role at the current company?

Bertilla Miao's current role is Data Science // ex-Amazon, ex-engineer, forever-scientist.

What is Bertilla Miao's email address?

Bertilla Miao's email address is be****@****log.com

What schools did Bertilla Miao attend?

Bertilla Miao attended Haslam College Of Business At The University Of Tennessee, University Of California, Berkeley.

What are some of Bertilla Miao's interests?

Bertilla Miao has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Science And Technology, Animal Welfare.

What skills is Bertilla Miao known for?

Bertilla Miao has skills like Ic, Semiconductors, Analog, Mixed Signal, Semiconductor Industry, Power Management, Cmos, Product Engineering, Failure Analysis, Electrical Engineering, Reliability, Testing.

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