Bertram Hamilton Email & Phone Number

* Retrieval of documents and folders to be sent offsite to company’s storage facility. * Setting up folders and wallets in Accutrak system electronically and producing labels for each file for tracking purposes. * Providing services for attorneys, paralegals and secretaries such as filling request via e-mails for specific orders from Iron Mountain storage facility. Labeling files according to requests. * Set up storage boxes of materials to be sent off to Iron Mountain * Maintaining confidentiality of legal files for clients and attorneys

* Retrieval of documents and folders to be sent offsite to company’s storage facility. * Setting up folders and wallets in Accutrak system electronically and producing labels for each file for tracking purposes. * Providing services for attorneys, paralegals and secretaries such as filling request via e-mails for specific orders from Iron Mountain storage facility. Labeling files according to requests. * Set up storage boxes of materials to be sent off to Iron Mountain * Maintaining confidentiality of legal files for clients and attorneys

• Monitoring work flow of multiple staff regarding over 160,000 claims and policies for both national and international clients. • Setting up new records (claims and policies) in company’s computer filetrak system on a daily basis. • Training fellow/new employees on practices and procedures to ensure quality work for the satisfaction of the managerial staff. • Ordering supplies for the record center (office supplies, printing cartridges, labels, folders, etc.) and monitoring the amount needed to control cost via purchasing. • Creating volumes for original records (claims and policies) when requested. • Checking in/out of claims and policies in the record center. File back by terminal digits- Alpha/Numerical. Inserting additional documents via out guides when appropriate. • Filling in for manager, when absent, by solving issues for clients • Troubleshooting customer/work related issues (insured claim/policy #’s, document location; lex file requests…) • Filling the needs of urgent requests for specific documents(claims/policies) on a timely basis • Setting up library cards/ID for new examiners and underwriters in company’s computer filetrak system.

Massachusetts Commission for the Blind, Boston, MA Storekeeper II, 2000-2003 • Assuring availability of legal forms for the commissioner of company • Bringing mail to mailroom to be processed as the first step in the shipping and receiving to various companies as well as in-house departments • Documenting and providing adequate inventory reports for re-stocking purposes. • Performing maintenance duties on the copiers and mail machine to maintain a professional environment. • Moving heavy items to prevent accidents in the work place • Delivering and receiving documents for the commissioner from the state house of Massachusetts.

High School Diploma, English Language And Literature, General

Certificate Of Completion, Dental Assisting/Assistant