Tim Bertram Email & Phone Number

• Setup and maintain Linux virtualization servers• Deployed and maintain Linux/asterisk VoIP phone systems• Setup IP based cameras and Linux servers.• Managed WAN connections• Designed intranet webpages to retrieve data from our workflow software.• Implementing custom inventory tracking system• Setup windows update server and maintained patching• Maintain public website• Computer hardware and software upgrades and replacements• Remote access website for outside sales representatives

• Deployed agent software to client PCs• Remotely monitored client servers and computers• Wrote scripts to maintain computers• Deployed SOHO Linksys VoIP phone system• Phone support• Managed technician

• Administer multiple Linux servers used for a wide range of tasks including DNS, radius, mail, web, MySQL and network monitoring.• Install and troubleshoot applications.• Plan and perform network and software upgrades.• Perform computer service on customer computers for virus, adware, spyware, and hardware problems.• Support infrastructure for thousands of dialup customers.• Support WAN connections including ISDN, DSL, T1 and DS3. • Setup and install routers at customer’s locations.• Handle day-to-day maintenance for network and workstations.• Monitor server backups and tape rotations.• Administer multiple Windows servers in a web hosting environment.• Administer Windows 2000 based voicemail server used with Shoreline VoIP phone system.• On call 24/7 for network outages.