Highly experienced Microsoft Engineer supporting High-end clients globally for all Microsoft products. I have an extensive background supporting 60k+ users worl-wide on a mix Hybrid/Office 365 solution on 100+ servers. Primary responsibility consist of maintaining the company's Email infrastructure in addition to our collaboration services utilizing MS Lync and Skype for Business both on-prem and online in the Cloud. Support Outlook Mobile via Intune for BYOD and corp devices. Other messaging support responsibility include xMedius online fax server support, server monitoring via SCOM and management of daily ticket queue using Service Desk. Additionally engaged in other Messaging mission critical technology projects such as server builds/reimaging, server decommision and new solution/tools roll-out or Cumulative updates under proper Change Control to ensure 0 down time to minimize client impact. Participate on the team's oncall rotation, key Representative for Disaster Recovery testing and Business Continuity Planning(BCP) in addition to being 3rd level support. Lead and coordinate various team projects as a Six Sigma Green Belt that is result-oriented that can strategically handle the more complex Messaging platform issues.Projects:Exchange 2013 to 2016 Mailbox Migration for Hybrid Office 365 readinessLotus Notes to Exchange Migration for 30k users to eliminate Lotus Notes client and server cost.Creation of 2nd Tier Help Desk by training Key Help Desk individuals on Messaging related issues which removed level 1 issues coming to Level III EngineeringLotus Notes On-Site Training for Help Desk, Desktop support staff throughout the NA region to reduce incidents by 40%Public Folder removal to prep for O365 migrationWindows 2008 EOL server migration to Windows 2016BlackBerry Handheld project to update users with newer BlackBerry devicesBring Your Own Device (BYOD) for corporate email on personal devices.Skills: Microsoft ExchangeOffice 365 AD /AzureProofPointTrend MicroSkype for BusinessPower BiSCCMSQLSCOMLyncMDM Support via MS Intune for Outlook MobileExchange MigrationsLotus Notes to Exchange migrations. Cross domain mailbox migrations3rd level support for all Support Team. Maintain all Messaging SOP documentsTechnical Trainer Lead Engineer for all the new Messaging related server build projects. BES and Good Technology Server supportLead System Center Operations Manager EngineerLotus Notes DominoTriage work flowEFTPSSecurity ClearanceEmail: bpvictor1@gmail.comPhone: 954-599-4149