Emma Bertrand Email & Phone Number

Singapore

Singapore

• Collaborating with luxury brands and key partners for special projects and exclusive events,• Coordinating and hosting B2C events with brand partners across Singapore and Southeast Asia toenhance brand visibility,• Conducting regular outreach to existing and potential partners, including private clubs, Chambers ofCommerce, and corporate associations,• Continuously monitoring competitor activities and handling related administrative tasks,• Designing and distributing email marketing campaigns (EDMs) to travel trade partners,⁠• Creating and managing an EDM content calendar aligned with seasonal and global events,• Building and maintaining a network of corporate buyers, • Support for the Press Relations department, • Press activation,• Managing KOL Stay Enquires.

Paris, Île-De-France, France

LVMH Hotel Management is the specialist entity of the LVMH Group dedicated to the development and operation of the hotel activities of the Maisons Cheval Blanc and White 1921. As Sales Assistant, I assisted the Sales Director and his teams in various functions:• Conducting statistical analysis and generating production reports for Russian and Chineserepresentatives,• Overseeing consortium contracts, including Virtuoso, Ensemble, and Serandipians,• Updating and revising marketing and sales materials,• Managing and maintaining the B2B database,• Coordinating the organization of trade shows and fairs, such as ILTM and ATM,• Actively participating in sales meetings.

Courchevel

Accompaniment of the client, private chalet service for the entire duration of the stay: Reception, hotel service, planning of activities, adapted concierge service, billing management, coordination between all departments. Private service in Switzerland, mission Crans-Montana.

Vence

Take care of customer orders, by phone and directly, preparation and billing. Maintenance of the mini-bar, organization of the reception in rooms: VIP customers, private events (weddings, privatization for press events...). Training of trainees, decision making within the team, working in synergy with various departments: kitchen, reception, housekeeping.

Juan-Les-Pins

Reception in French and English in accordance with the brand image of the hotels (Juana, Bellerives), preparation of Check-in and Check-out. Updating of the customer file, preparation of invoices and control of payments. Training on the OPERA software, in English and French.

Master Of Science - Ms, International Project Management, Master

This specialisation prepares students to manage projects and companies on an international scale, with a focus on emerging countries..

Mba Luxury Brand Marketing And International Management, Luxury

Activities and Societies: - General Culture and Luxury Sector - Fundamentals of Luxury Marketing - Luxury Brand Communication - Business.

Bachelor'S Degree, Hospitality Administration/Management, Graduate With Honors.

Financial Management and Controlling, HR Management, Advanced Excel, Business Law, Documentary and Strategic Intelligence, Professional.

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