Tamara Bertrand Email & Phone Number

Vancouver, Wa

An escape room is a physical adventure game where players are locked in a room and must use elements of the room to solve a series of puzzles and escape within a set time limit. These live action games are great for date nights, events with friends or family, and team building exercises. We provide a great way to escape the mundane workweek and guarantee you'll have a great time with our unique story line, puzzles, and room that will immerse you in the experience.

Vancouver, Wa

Portland, Oregon Area

Portland, Oregon Area

Liaison for high profile customers as the main point of contact on a day to day basis in regards to all their telephony needs. Have extensive knowledge of all Integra products, services, and price points. Partner closely with all major departments within the organization to provide follow up and coordination to ensure continued satisfaction between the customers and Integra Telecom. Establish relationships that cultivate growth and retention of customer base.

Portland, Oregon Area

Managed the largest account base in the Carrier department and highest billing customers for entire company. My accounts also generated the most new revenue per month. Provided consultations with the customer and vendors in order to complete the order writing processes. Worked with customers on technical support and provided project management from customer signature to order turn-up. Accountable to my customers by formulating product configurations, resolved technical challenges and billing issues. Provided excellent customer support and assistance in any and all situation that may have arise.

Daily interaction with customer to maintain positive working relationship. Maintained all accounts receivable for approximately 500 furniture customers. Researched billing disputes in a timely manner through communication with sales executives and project coordinators.

Maintained an accounts receivable aging of approximately 300 customers. Contacted every customer on a monthly basis to resolve past due balances or determine disputes on accounts. Negotiated past due balance with customers for payment arrangements. Sent notification to customers of intent to disconnect service if payment was not made. Issued temporary and permanent disconnects on customers who did not pay the balances on accounts. Communicated internally to help resolve issues on customer's accounts. Helped collection team reach monthly goals.

Education record

Assorted Clerical, Business; Accounting And Computer Classes

Leadership and Supervisory Skills for Women, Various NACM courses in Credit and Collections. Grammar and Usage, Excel and Word classes.