AppyThings is onderdeel van AppyEnterprise (AppyThings B.V., AppyRuns B.V., AppyConnects B.V.)

Business architect Advies, Service en Koop, in 2014 I became responsible for the advice domain. The ambition of the business is to stretch the advice capabilities to the direct channels like internet, tablet and mobile. As result of this ambition I created an architecture for Advice within Rabobank (IDA). This paper is recently approved and the first realization projects start at end of 2014.Main objectives for the advice architecture are: Omni-channel, straight through processing, scalable, compliant with internal and external legislation and integrated with sales.Business architect Service en Koop, in 2010 my colleague Steven Wauters and I were asked to start a program to create a new sales application for Payments packages. Rabobank wanted to have lesser products with better customer satisfaction and lesser cost. The sales application had to be multi-channel and should support straight through processing without any help from a local bank employee. As result of this ambition I created an architecture for Sales and Service within Rabobank (IVO and ISO). Based upon this architecture the sales applications for Payments, Savings, Insurance and Credit are designed and build.

As an Information Manager I am responsible for the architectural side of the customer administration and the marketing processes and systems. In my role as Information Manager I intermediate between business and ICT. Main activities in this period were • Implementing Siebel as a leading customer master within Rabobank• Implementing Siebel as CRM system within 250 local banks• Implementing an organizational wide document management system integrated with the Siebel CRM system. • Redesigning a implementing a local campaign management tool for 250 local banks

Responsible for implementing an automated maintenance scheduling and reporting system based on a Honeywell/Bull system for the newly build factory.