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Brian Samples Email & Phone Number
IT Support Specialist
at
Gas Equipment Company, A MAKEEN Energy Company
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Support Specialist
Location
Addison, Texas, United States
Who is Brian Samples? Overview
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Quick answer
Brian Samples is listed as IT Support Specialist at Gas Equipment Company, A MAKEEN Energy Company, based in Addison, Texas, United States. AeroLeads shows a matched LinkedIn profile for Brian Samples.
Brian Samples previously worked as IT Support Specialist at Edge Communications and Fullfillment Associate at Lowe'S Companies, Inc.. Brian Samples holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance, 3.00 from Western Governors University.
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Email format at Gas Equipment Company, A MAKEEN Energy Company
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Gas Equipment Company, A MAKEEN Energy Company
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Profile bio
About Brian Samples
Hi, I'm Brian Samples – a cybersecurity enthusiast and dedicated IT professional with a robust blend of technical and customer service expertise. With over six years in customer service, IT support, and team management, I bring a hands-on approach to troubleshooting, proactive problem-solving, and cross-functional collaboration.🌐 My background includes a Bachelor’s in Cybersecurity and Information Assurance from Western Governors University and certifications in CompTIA Network+, Security+, and CySA+. I've leveraged tools like Wazuh SIEM and Kali Linux to enhance system security and have worked extensively with Microsoft Office Suite for efficient operations and document management.📈 At Edge Communications, I streamlined IT support by resolving technical issues promptly, liaising between end-users and vendors, and managing onboarding for new clients. I’m passionate about finding efficient solutions that ensure smooth operations and compliance with organizational standards.🔧 Skills include:
Current workplace
Brian Samples's current company
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Gas Equipment Company, A Makeen Energy Company
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4 roles
Brian Samples work experience
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It Support Specialist
- Maintained records of support cases, documenting troubleshooting steps, resolutions, and recommendations for future reference.
- Acted as the point of contact between end-users and third-party vendors, facilitating smooth communication and ensuring quick issue resolution.
- Assisted in on boarding new client staff by setting up accounts, configuring devices, and providing initial technical guidance.
- Monitored and updated software applications, ensuring compliance with organizational standards and minimizing downtime.
Jul 2024 - Oct 2024
Fullfillment Associate
- Successfully addressed 95% of customer concerns related to missing items in orders by collaborating with the Customer Support Center, shipping vendors, and store departments.
- Assisted the department in achieving and maintaining a shipping and processing rate of 95% to 99% by implementing and upholding quality control standards.
- Offered technical support to customers by troubleshooting issues they encountered while placing orders online or using the ordering system.
- Worked alongside the IT department to resolve system outages that impacted order processing.
- Employed various software systems to manage inventory, monitor orders, and handle customer inquiries.
Mar 2018 - Jun 2024
Operations Manager
Star Concessions
- Oversaw daily operations and administrative duties for a bustling restaurant, which included scheduling, inventory management, and supervising staff.
- Created and executed staff training programs that enhanced service quality and boosted operational efficiency.
- Ensured adherence to health regulations, labor laws, and licensing standards, fostering a safe and productive workplace.
- Compiled weekly reports on sales, inventory, and staffing levels, offering valuable insights to senior management for better decision-making.
Nov 2006 - Jul 2016
3 education records
Brian Samples education
Bachelor Of Science - Bs, Cybersecurity And Information Assurance, 3.00
Associate Of Science (A.S.), Network Management-Network Security, 3.93
High School, Media Technology
Trimble Technical High School
FAQ
Frequently asked questions about Brian Samples
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What company does Brian Samples work for?
Brian Samples works for Gas Equipment Company, A MAKEEN Energy Company.
What is Brian Samples's role at Gas Equipment Company, A MAKEEN Energy Company?
Brian Samples is listed as IT Support Specialist at Gas Equipment Company, A MAKEEN Energy Company.
Where is Brian Samples based?
Brian Samples is based in Addison, Texas, United States while working with Gas Equipment Company, A MAKEEN Energy Company.
What companies has Brian Samples worked for?
Brian Samples has worked for Gas Equipment Company, A Makeen Energy Company, Edge Communications, Lowe'S Companies, Inc., and Star Concessions.
How can I contact Brian Samples?
You can use AeroLeads to view verified contact signals for Brian Samples at Gas Equipment Company, A MAKEEN Energy Company, including work email, phone, and LinkedIn data when available.
What schools did Brian Samples attend?
Brian Samples holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance, 3.00 from Western Governors University.
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