Hisham Besheer Email & Phone Number

Austin, Tx, Us

Founded Userade in Austin, TX to provide UX research and consulting services. Userade offers a full array of user testing and UX research services including usability testing, in-depth interviews, focus groups, surveys, benchmark testing, persona development, card sort testing, and heuristic/expert product evaluations. Our clients span a broad range of B2C and B2B markets including tech, healthcare, transportation, and other areas. We can help you gain valuable insights into your customers' pain points, needs, and wants to inform and enable you to design and build the most engaging user experiences.We are also in the process of building a UX research and design studio in Cairo, Egypt to support the Middle East and Africa. Services offered to the MENA region include user research and business consulting, as well as UX design, prototyping, development, and branding.

Austin, Tx, Us

Austin, Texas, Us

Managed a team of designers and researchers supporting SolarWinds’ flagship IT monitoring products; primarily networking, applications, storage, and virtualization. Responsible for the UX organization’s budget maintenance, planning, and forecasting as well as UX vendor management; sourcing and on-boarding vendors, establishing relationships with vendors, coordinating outsourcing of UX projects, working with internal team and vendors throughout the projects to ensure ongoing communication and high quality of on-time deliverables, opening and maintaining POs, and billing and invoicing. Resourcing UX staff to projects at an org level including a UX team in Czech Republic, and maintaining the UX project priority list current by working directly with engineering and product management senior leadership. Working with HR, recruiters, universities, etc. to scout and recruit top talent at both the junior and senior levels to support the growth of the UX team.

Round Rock, Texas, Us

Managed a global user experience team of user researchers, interaction designers, and prototypers as part of a larger group including visual and graphic design, UI implementation, and industrial design. Responsibilities covered hardware usability testing and mechanical engineering support as well as delivering UI designs, wireframes, and prototypes for IT products based on data obtained from user testing.

Round Rock, Texas, Us

Human factors design lead for enterprise hardware and software products including servers, storage, racks, peripherals, datacenter accessories, and software applications. Worked closely with industrial design, mechanical engineering, and software engineering counterparts on product designs, concepts, and design strategy. Implemented human factors and usability methods during all phases of product development across a variety of hardware and software platforms. Validated product designs with user-centered methods including user testing, heuristic evaluation, and field research. Developed wireframes, information architecture, and user interfaces for enterprise software tools. Collaborated with engineering, marketing, and original design manufacturers (ODMs) throughout the entire product development cycle. Managed multiple third-party human factors and industrial design consultants. Maintained close relationship with Dell’s Taiwan Design Center through daily phone and email communication as well as quarterly visits, which included working directly with ODMs. Also held the position of human factors lead for the high-end and gaming XPS consumer line.

Engineering management responsibilities for company of 120 employees. Developing and tracking production plans and processes, product specifications, and quality and maintenance programs.

Ph.D., Industrial Engineering

Master Of Science, Industrial Engineering

Bachelor Of Science, Mechanical Engineering