● Review and identify client’s requirements● Responsible for internal processing of RFQ’s.● Update the proposal control register insuring timely submission.● Maintain and Control Opportunities and Quotes in the CRM● Work closely with Technical /Design /Planning /Delivery /Engineering /Legal and Contracts/Site service /Projects/Finance to and collate their necessary inputs for Bid Preparation.● Prepare the pricing of the bids as per the set bidding strategy by the Proposal Manager.● Insure that the products offered are value engineered by the technical team.● Work with the client for any technical / commercial clarifications prior to bid submission● Prepare the commercial and technical Bid package in line with the client requirements for Proposal Manager /Director’s approval.● Prepare by Weekly report on Bids submitted and maintain the status of the projects in liaison with the Sales team.● Work with the Sales team / Proposal Manager / Director to prepare the annual sales budget.● Compile the BOQs and the technical summary for the budgeted projects for ERP processing.● Tabulate the technical bid evaluation sheet for Proposal Manager’s review and approval and sign off.● Prepare Prequalification / technical submittals and insure that the documentation is in line with the projectrequirements.● Responsible for providing inline prices for additional requirements during the project execution● Work with the project team during the order execution to ensure that all the techno commercial issues are resolvedtimely ensuring customer satisfaction.

● Greet the customer on counter with warmth, courtesy & personalized greeting● Generating a proper queuing ticket for the customer● Handle customers' inquiries & complains in a positive manner● Acting as customer's telecom advisor● Ensure that the customer got all the needed service before leaving the counter● Provide strong & updated product knowledge & competition's offers awareness● Supporting in maintaining the store's look & feel standards at all times● Full awareness & implementation of P & P● Accurately handle cash● Accurately handle inventory● Achieve sales targets● Achieve revenue targets● Cross sell/up sell when applicable according to the customer's type/segment● Achieve customer experience targets