 Support the organization to achieve the sales targets through first line sales managers FLSM and projects and services manager complete with their teams. Enhance sales process discipline, adherence to standards, and excellence in execution while holding sales managers accountable to quality and accuracy. Coaches and trains FLSM for operational excellence and working together to increase their coaching capabilities while executing agreed action plans for sales excellence. Collaborating with the local pricing community to implement pricing and discounts strategies to maintain the target gross margin. Enforces company HSE policies and procedures in an appropriate fashion. Generate business insights based on CRM, Power BI and market and industry reports. Develop market mapping plan with sales team to increase our market share in each industrial area while monitoring competitor’s activities. Drive Pipeline Health and Forecast Predictability. Encourage and following the reading development plan in Academy for the sales team.

Responsibilities and achievements include: Provide thought leadership for process design within the EMEA Division to deliver effective and efficient process to businesses and customers. A signatory in the Process Design Authority. A decision maker for EMEA businesses. Ensures the needs of businesses are balanced and translated into a sustainable system design. Lead a team of Subject Matter Experts (SME’s) across the Division to ensure functional design meets future business needs and user requirements in support of an aligned business model. Provide an operating model design and translate this into a balanced approach for programme OPAL CRM delivery. Act as a Powerful “Change Agent” within EMEA businesses. Articulate required change to senior leaders across the Division in a balanced and effective way ensuring the successful delivery of core, aligned systems. Communicate and influence senior stakeholders and Divisional peer group on business process change issues. Collaborate and manage processes across functional boundaries. Ensure the end-to-end process is owned and understood within EMEA business. Provide an additional, “Voice of Operating Companies” into the programme, flag risks and issues in process design and business change capability. Create and build a structure within the EMEA division that will continue to govern and manage our business processes, with continuous improvement in mind.

Responsibilities and achievements include:- Improving inventory effectiveness KPI’s from an average of 40% to 70% within 12 months.- Improving performance in delivering goods and services from an average of 40% to 85% within a 12 month period.- Establish procedures for maintaining high standards of operations, product and invoice delivery, and reliability.- Ensure that the monthly and annually inventories of products inputs and outputs are properly carried out to spot and eliminate any deviations.- Constantly review the performance of the Operations Department in relation to resources management to ensure that the proper management and control of all resources dedicated to my function and ensure compliance with the set short and long term budgets.- Coordinate among external and internal parties to ensure the continuous flow of operations, andinformation, avoid overlapping, and achieve the set operational and sales targets.- Ensure compliance with environmental laws, internal warehousing bylaws, ISO procedures, andIndustrial Safety instructions, and update warehousing personnel on all relevant issues to ensure theircomplete understanding and commitment.- Manage the performance of my direct reports and provide them with all the necessary support to achieve organizational and individual goals.- Coordinate between Sales and Finance Department to support the continuous effort of closing supplydemand gaps.- Perform cycle count in coordination with finance department.- Report to the General Manager all operations activities, challenges, needs and progress towards targets as well as improvement suggestions to support decision making at the Top Management level.

Looking after North & Upper Egypt , Libya and Sudan.Responsibilities and achievements include:- Achieving 30% sales growth by implementing sustainable solutions at F&B and OPC sectors.- Ensuring the highest degree of customer satisfaction through face to face meetings and VOC surveys.- Implementing marketing campaigns to provide new products & services fast to the market.- Supporting the organization to implement service field department.- Supporting the organization to implement integrated projects department.- Cooperate with financial department to collect debts.

Responsibilities and achievements include: Growing Sudan new market to achieve 50% of extra sales within first two years. Supporting the HR in interviewing and selecting the best fit sales engineers. Identification and penetration of new markets to build good market share. Developing our suppliers to grow the company business for the far areas. Training new candidates about the company work flow. Responsible for Spirax Sarco new office branch in Alexandria. Sustaining the gross profit target and controlling the operational expenses.

Responsibilities and achievements include:- Increase market coverage and sales territory growth by 20% yearly, over a 6 year period.- Conduct customer visits on a regular basis to create product demand through technical approach.- Cooperate, support, motivate and communicate with the appointed local distributors including conducting appropriate technical training of their engineers as required.- Assist the Regional Manager to produce yearly Forward Business Plan (Forecast).- Maintains competitor product and marketing information, i.e. product ranges, price comparisons, product performance etc.- Carry out steam system surveys and make recommendations for improvements as appropriate.- Visit consultants and contractors involved in steam projects and to contribute to the design andspecifications of the steam system.- Provide technical support to customers for all products and services.- Provide customers with accurate quotations and to follow these up regularly.- Maintain accurate records of expenses and submit a monthly claim in the required format.

Sales engineer for industrial machines serving Pharmaceutical, Chemicals and Food & Bakery industries.