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Dresden, Saxony, Germany

Rr. Migjeni - Prishtine , 10000

Assess requirements and provide strategic infrastructure solutions to improve server performance and increase security; plan and oversee conversion of physical servers to virtual machines. Design, install, and configure Hyper-V servers and network hardware and software, connect peripherals, and automate backups. Analyze security vulnerabilities, install perimeter firewall, backup/ disaster recovery solution,and structure enterprise Group Policy Hierarchy to control user access to network resources. Organize maintenance and support of network, server, and workstation hardware and software. Manage Linux Enterprise Server 6.0 and Active Directory services, test and troubleshoot port security and backup, and present monthly reports on server status to C-level executives.Key Achievements:▪ Increased bandwidth, security, availability, reduced storage costs, and achieved 30% decrease in electricity usage.▪ Managed all phases of product qualification, problem report tracking, troubleshooting, and resolution.▪ Support users to be at ease and productive on new systems; train staff on Outlook Web Access and Microsoft Office.

Zona Industriale, Fushekosove 12000

Spearheaded infrastructure virtualization initiative for leading global provider of logistics and distribution solutions. Gathered requirements, provisioned resources, and planned capacity to support business strategy. Migrated physical servers to virtual machines, installed and configured Hyper-V servers, and implemented network redundancy via failover clustering. Installed and configured Exchange server and TMG firewall. Deployed fiber-optic backbone; installed fiber-optic cabling and specified redundant cable paths. Configured Mikrotik Routers, UniFi AP, and Cisco ASA security device, Wi-Fi controller, and VTP and STP switches. Installed and configured Installed secondary DNS and dual routing routers, GLPI IT Asset Management System, and managed user accesses to network resources. Organized support and maintenance of virtual desktop and LAN infrastructure.Key Achievements:▪ Prepared and presented proposal, bid, and value proposition of infrastructure solution to C-Level executives.▪ Managed request for offering (RFP) process and vendor negotiations.▪ Provided oversight of 120k Euro budget.▪ Centralized data management via VMware thin client▪ Mitigated ARP spoofing, DHCP snooping, and MIM network attacks.▪ Implemented failover infrastructure of virtual servers –and I was responsible for the whole project ▪ Decreased electricity usage ( convert nine physical servers to VM into only hosted server)

Zona Industriale, Fushekosove 12000

Designed, planned, and deployed IT infrastructure for 20 supermarkets nationwide. Evaluated existing infrastructure and liaised with C-level executives and key stakeholders to gather requirements and transform them into right-fit technical solutions. Established and configured interconnection of local servers via server running Active Directory Domain Services (AD DS) with Migros Group domain infrastructure; setup domain controller server and configured managed switches. Installed LAN network cabling and deployed and configured POS devices, electronic scales, and maintenance employee PCs. Performed complex troubleshooting of infrastructure hardware and software to remediate multifaceted issues. Provided technical leadership to help desk technicians, handled and resolved complex, escalated issues, and documented technical issues and remediation activities. Key Achievements: ▪ Evaluated, hired, and directed contractors and vendors. ▪ Met all deliverables on time and within budget with zero disruption to services.

Lagjja Pejton, Prishtine 10000

Supervised installation of physical LAN infrastructure and oversaw fulfillment of Exchange Server service level agreements (SLAs) related to messaging, collaboration, security, user accounts, shared folders and calendars, mailing lists, and Outlook Web access. Setup Active Directory synchronization (AD Sync) and monitored SMTP logs. Managed security; setup perimeter Firewall, performed backups, installed, updated, and patched antivirus software, and assigned user privileges, permissions, and rights. Installed and configured restaurant POS systems, including thermal printers, Wi-Fi routers, and handheld devises. Oversaw help desk operation and directed three help desk support technicians.

Prishtina

• Implement Local Area Connection (Network Cabling);• Service (PC, Printers etc.);• Install APC UPS.• Help Desk

Master'S Degree, System Information And Management

Bachelor'S Degree, Management And Informatic, Bachelor'S Degree

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