Bess Wilson

Bess Wilson Email and Phone Number

Medical Insurance Industry Professional
Bess Wilson's Location
Atlanta Metropolitan Area, United States
About Bess Wilson

Dynamic, driven, and self-motivated medical insurance industry professional with an exemplary career history including extensive experience in benefit administration, plan configuration,billing, coding, posting, and claims handling. A skilled leader, highly resourceful and knowledgeable, with a proven record of success in navigating the complexities of insurance-related environments. Excited to return to the workforce after a short time away managing a personal issue. Medical Claims and Billing• 15+ years of invaluable experience in the medical insurance industry, consistently exceeding expectations• Skilled in Benefit Configuration and Administration, TPA, COB, Commercial, Medicaid, Medicare• Extensive knowledge of Medical Terminology, ICD-9/10 and CPT-4 Coding • Vast background in Billing & Coding, Due Diligence, AR/AP, and Payment Posting• Superior skills in Claims Processing and Adjusting, Benefits Verification, and Dispute Resolution• Knowledgeable of coordinating benefits with health plans and TPAsTechnical Skills• Interprise/Allscripts, Nextech, Payerpath, Trizetto/Gateway, SpaMed, Medical Manager, Salesforce/Identifi• Proficient in Microsoft Windows Programs and Microsoft Office SuiteInterpersonal and Leadership• Excellent interpersonal communication, listening, and issue resolution skills• Exemplary customer focus, collaborates with physicians, insurance companies, and patients• Experienced in mobilizing and motivating work teams to exceed set performance standards• Able to de-escalate tense situations with customers and promote positive outcomes• Strong organizational abilities, meticulous attention to detail, and skilled multi-tasker• Sound judgement and analytical reasoning abilities, quickly resolves complex problems

Bess Wilson's Current Company Details

Medical Insurance Industry Professional
Bess Wilson Work Experience Details
  • Evolent Health
    Claim And Benefit Analyst
    Evolent Health 2015 - 2016
    Arlington, Virginia
    • Managed the configuration and setup of the client’s claim platform and benefit structure to ensure all client expectations and requirements were met or exceeded.• Ensured that all medical benefit components, including medical pay and pay policies, were setup to process within the C&B payment system according to specified evidence of coverage. • Implemented corrective action plans as needed to resolve claim, benefit, enrollment, and prior auth issues. • Collaborated with internal and external partner organizations and act as a Subject Matter Expert regarding claim and benefits issues, industry standards, and third-party processing capabilities.• Developed tool kits and tracking metric dashboards to monitor C&B processing, system configuration, and performance guidelines.• Built and nurtured profitable business relationships with TPA Payer by facilitating regular conference calls.
  • Maryland Surgical Care
    Billing And Reimbursement Manager
    Maryland Surgical Care 2010 - 2014
    Landsdowne, Virginia
    Maryland Surgical Care• Provided day-to-day oversight and direction to a team of 3 billers tasked with the accurate coding of encounters.• Verified benefits and eligibility, coordinated benefits, obtained pre-authorizations, and provided proof of medical necessity for appeal reconsiderations.• Prepared and submitted claims and statements for reimbursement, and resolved any related patient inquiries.• Conducted payer research, and investigated and resolved patient/provider-related payer issues.• Applied payments, made bank deposits, and generated monthly reports to determine A/R and ROI.• Provided patient financial counseling regarding payment plans, co-pay assistance, and other options.• Ensured medical data was secure, accessible, and accurate for billing and reimbursement purposes • Responsible for credentialing, auditing, quality assurance, Clearinghouse and PM, EMR system updates.
  • Advanced Kidney Medical Care / Allied Healthcare Solution Temp
    Senior Billing Specialist, Hc Coordinator
    Advanced Kidney Medical Care / Allied Healthcare Solution Temp 2007 - 2010
    Greater Pittsburgh Area
    • Held direct responsibility for the management of claims processing, insurance benefits and eligibility verification, obtaining authorizations, and coding and billing medical claims. • Performed collections and follow up on past due accounts. • Scheduled patients and coordinated weekly and daily hospital round and office schedules with the Physicians.• Handled intake, referrals, and medical necessity reviews. • Collected patient co-pays, posted payments, set up payment plans as needed. • Ran a variety of statistical reports, and insurance and demographic updates.• Coordinated home healthcare services, including scheduling nurse and specialist home care visits and completing payroll.
  • Hm Benefits (Formerly Hartwig Moss Benefits)
    Provider Services Rep, Claims Examiner
    Hm Benefits (Formerly Hartwig Moss Benefits) 2003 - 2007
    Greater Pittsburgh Area
    • Handled TPA claim processing including, adjusting insurance claims for payment or denial for commercial and Medicare Supplement plans.• Took a high-volume of incoming calls regarding benefits, eligibility and claim status.• Conducted overpayment investigations and performed adjustments as needed.• Worked with other health plans to coordinate benefits.• Proactively sought opportunities for improvement and modified standard operating procedures accordingly.
  • Upmc Health Plan
    Provider / Member Benefit Representative, Internal Claims Adjuster, Data Entry Trainer
    Upmc Health Plan 1999 - 2002
    Greater Pittsburgh Area
    • Educated Medicaid and Medicare members about their health insurance benefits. • Assisted providers and their billing representatives with benefits, billing, and claims-related questions.• Acted as the sole internal claims adjuster for the Medicaid Provider Services Department, processing appeals and grievances.• Processed claims for Commercial, MA, and Medicare.• Trained data entry staff, examined claims, and assisted other departments as needed.

Bess Wilson Education Details

Frequently Asked Questions about Bess Wilson

What is Bess Wilson's role at the current company?

Bess Wilson's current role is Medical Insurance Industry Professional.

What schools did Bess Wilson attend?

Bess Wilson attended Strayer University.

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