Dynamic, driven, and self-motivated medical insurance industry professional with an exemplary career history including extensive experience in benefit administration, plan configuration,billing, coding, posting, and claims handling. A skilled leader, highly resourceful and knowledgeable, with a proven record of success in navigating the complexities of insurance-related environments. Excited to return to the workforce after a short time away managing a personal issue. Medical Claims and Billing• 15+ years of invaluable experience in the medical insurance industry, consistently exceeding expectations• Skilled in Benefit Configuration and Administration, TPA, COB, Commercial, Medicaid, Medicare• Extensive knowledge of Medical Terminology, ICD-9/10 and CPT-4 Coding • Vast background in Billing & Coding, Due Diligence, AR/AP, and Payment Posting• Superior skills in Claims Processing and Adjusting, Benefits Verification, and Dispute Resolution• Knowledgeable of coordinating benefits with health plans and TPAsTechnical Skills• Interprise/Allscripts, Nextech, Payerpath, Trizetto/Gateway, SpaMed, Medical Manager, Salesforce/Identifi• Proficient in Microsoft Windows Programs and Microsoft Office SuiteInterpersonal and Leadership• Excellent interpersonal communication, listening, and issue resolution skills• Exemplary customer focus, collaborates with physicians, insurance companies, and patients• Experienced in mobilizing and motivating work teams to exceed set performance standards• Able to de-escalate tense situations with customers and promote positive outcomes• Strong organizational abilities, meticulous attention to detail, and skilled multi-tasker• Sound judgement and analytical reasoning abilities, quickly resolves complex problems
-
Claim And Benefit AnalystEvolent Health 2015 - 2016Arlington, Virginia• Managed the configuration and setup of the client’s claim platform and benefit structure to ensure all client expectations and requirements were met or exceeded.• Ensured that all medical benefit components, including medical pay and pay policies, were setup to process within the C&B payment system according to specified evidence of coverage. • Implemented corrective action plans as needed to resolve claim, benefit, enrollment, and prior auth issues. • Collaborated with internal and external partner organizations and act as a Subject Matter Expert regarding claim and benefits issues, industry standards, and third-party processing capabilities.• Developed tool kits and tracking metric dashboards to monitor C&B processing, system configuration, and performance guidelines.• Built and nurtured profitable business relationships with TPA Payer by facilitating regular conference calls. -
Billing And Reimbursement ManagerMaryland Surgical Care 2010 - 2014Landsdowne, VirginiaMaryland Surgical Care• Provided day-to-day oversight and direction to a team of 3 billers tasked with the accurate coding of encounters.• Verified benefits and eligibility, coordinated benefits, obtained pre-authorizations, and provided proof of medical necessity for appeal reconsiderations.• Prepared and submitted claims and statements for reimbursement, and resolved any related patient inquiries.• Conducted payer research, and investigated and resolved patient/provider-related payer issues.• Applied payments, made bank deposits, and generated monthly reports to determine A/R and ROI.• Provided patient financial counseling regarding payment plans, co-pay assistance, and other options.• Ensured medical data was secure, accessible, and accurate for billing and reimbursement purposes • Responsible for credentialing, auditing, quality assurance, Clearinghouse and PM, EMR system updates. -
Senior Billing Specialist, Hc CoordinatorAdvanced Kidney Medical Care / Allied Healthcare Solution Temp 2007 - 2010Greater Pittsburgh Area• Held direct responsibility for the management of claims processing, insurance benefits and eligibility verification, obtaining authorizations, and coding and billing medical claims. • Performed collections and follow up on past due accounts. • Scheduled patients and coordinated weekly and daily hospital round and office schedules with the Physicians.• Handled intake, referrals, and medical necessity reviews. • Collected patient co-pays, posted payments, set up payment plans as needed. • Ran a variety of statistical reports, and insurance and demographic updates.• Coordinated home healthcare services, including scheduling nurse and specialist home care visits and completing payroll.
-
Provider Services Rep, Claims ExaminerHm Benefits (Formerly Hartwig Moss Benefits) 2003 - 2007Greater Pittsburgh Area• Handled TPA claim processing including, adjusting insurance claims for payment or denial for commercial and Medicare Supplement plans.• Took a high-volume of incoming calls regarding benefits, eligibility and claim status.• Conducted overpayment investigations and performed adjustments as needed.• Worked with other health plans to coordinate benefits.• Proactively sought opportunities for improvement and modified standard operating procedures accordingly.
-
Provider / Member Benefit Representative, Internal Claims Adjuster, Data Entry TrainerUpmc Health Plan 1999 - 2002Greater Pittsburgh Area• Educated Medicaid and Medicare members about their health insurance benefits. • Assisted providers and their billing representatives with benefits, billing, and claims-related questions.• Acted as the sole internal claims adjuster for the Medicaid Provider Services Department, processing appeals and grievances.• Processed claims for Commercial, MA, and Medicare.• Trained data entry staff, examined claims, and assisted other departments as needed.
Bess Wilson Education Details
-
Healthcare Management/Human Services Coursework
Frequently Asked Questions about Bess Wilson
What is Bess Wilson's role at the current company?
Bess Wilson's current role is Medical Insurance Industry Professional.
What schools did Bess Wilson attend?
Bess Wilson attended Strayer University.
Not the Bess Wilson you were looking for?
-
Bess Wilson
Nashville, Tn1mmc.com -
5gibsondunn.com, gmail.com, gmail.com, yahoo.com, buildingblockstherapy.org
2 +130146XXXXX
-
2walmart.com, walmartcareers.com
1 +187091XXXXX
-
3citi.com, gmail.com, wellsfargo.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial