Bess Chuang, M.Ed.

Bess Chuang, M.Ed. Email and Phone Number

Learning and Development Specialist @ Hayden Consulting Group
Boston, MA, US
Bess Chuang, M.Ed.'s Location
Boston, Massachusetts, United States, United States
About Bess Chuang, M.Ed.

Purpose-driven Learning & Development and Employee Experience Specialist with proven success in program and project management, learning facilitation and delivery, cross-functional collaboration, and process improvement. Known for blending creativity and pragmaticism with strategic execution, fostering inclusive environments, and leading people initiatives through equity-focused, and systems thinking approaches across corporate, non-profit, and higher education sectors. Highly inquisitive, analytical, methodical, and a quick study. Passionate about creating places and spaces where everyone feels a deep sense of belonging, mattering, and efficacy.

Bess Chuang, M.Ed.'s Current Company Details
Hayden Consulting Group

Hayden Consulting Group

View
Learning and Development Specialist
Boston, MA, US
Website:
haydencg.com
Employees:
84
Bess Chuang, M.Ed. Work Experience Details
  • Hayden Consulting Group
    Learning And Development Specialist
    Hayden Consulting Group
    Boston, Ma, Us
  • Foundation Medicine
    Learning & Development Portfolio Manager, Employee Experience (Through June 2024)
    Foundation Medicine May 2022 - Present
    Boston, Massachusetts, United States
  • City Year
    Director Of People Experience & Culture
    City Year Aug 2019 - Apr 2022
    Greater Boston Area
    Spearheaded end-to-end design, development, and execution of employee lifecycle survey strategy including change management, communication, enablement, data interpretation, and action-planning with executive leadership, HR Business Partners, and over 180 managers/local HR leads leveraging Culture Amp.>> Achieved an average participation rate of 86% over five survey cycles.>> Led cross-functional committee in action planning resulting in six organizational initiatives. >> Partnered with leaders to initiate/improve programs, policies, and practices using employee voice.>> Increased score for “I believe action will take place as a result of this survey” by 30 percentage-points.Designed, developed, and delivered content and learning events in collaboration with department leads and subject matter experts to increase transparency and enhance employee experience. Topics include feedback culture, performance management, leave of absence, reorganization, and offboarding.
  • City Year
    Director Of People Strategy
    City Year May 2017 - Aug 2019
    Greater Boston Area
    Conducted behavioral profile studies of executive and frontline employees to improve inclusive recruitment and hiring, onboarding, learning and development, engagement, and retention outcomes.In partnership with the HRIS team, IT, HR Business Partners, and local HR leads, designed, built, and instructed over 90 employees on the use of a people analytics dashboard (PowerBI) to monitor progress towards diversity and retention goals.
  • City Year
    Senior Manager, People Strategy
    City Year Sep 2016 - May 2017
  • City Year
    Senior Manager, Learning & Development
    City Year Aug 2013 - Sep 2016
    Architected and built a dynamic system of record in SharePoint with IT to accelerate data collection and streamline communication between 150+ users in the planning and execution of a national conference (270 events, 1,300 participants); increased operational efficiency by 20%. Led content curation strategy to promote continuous learning; researched, integrated, and delivered internal and external learning assets aligned to business/people needs. Recruited and coached employees on content creation (i.e., blog, podcast, guides) related to their expertise and passion.Established systems and processes to evaluate learning programs, curriculum, on-demand content, and instructional design services. Organized and facilitated meetings to turn insights to action.Managed partnership with Harvard University’s Program in Education, After-school, and Resiliency certifying 90 Program Managers in youth development. Oversaw recruitment, selection, training delivery, train-the-trainer support, and program evaluation.
  • City Year
    Manager, Learning & Development
    City Year Jul 2010 - Jul 2013
  • City Year
    Project Manager, Training & Development
    City Year Oct 2007 - Jul 2010
  • Suffolk University
    Associate Director Of Student Activities
    Suffolk University Jul 2006 - Jul 2007
    Collaborated with 30+ departments, student organizations, and faculty members to plan campus-wide programs (e.g., Welcome Week, Family Weekend, Unity Week) on time and under $150,000 budget. Coached and mentored 80+ student organization leaders to effectively recruit, engage, manage, and motivate their members; counseled them in the planning of mission-aligned programs compliant with university policies and procedures.Organized workshops, recognition events, and created/curated content to strengthen advising/mentorship capabilities and deepen commitment of 60+ faculty/staff advisors. Oversaw annual registration process for 70+ student organization as well as the revision, publication, and trainings for policies and procedures outlined in the Student Activities Resource Manual. Awarded: Unsung Hero 2004, Outstanding Program 2004, 2006, and Outstanding Advisor 2007.
  • Suffolk University
    Assistant Director Of Student Activities
    Suffolk University Jul 2003 - Jul 2006
  • University Of Michigan
    Program Assistant, Dialogues On Diversity
    University Of Michigan Jun 1999 - Jun 2001
    Trained and managed a six-member peer-facilitator team to deliver DE&I programming in partnership with Residence Life, Campus Cable Networks, and interactive acting troupe. Assisted in all aspects of planning, execution, and marketing of Dialogue on Diversity’s major events, projects, and programs.

Bess Chuang, M.Ed. Education Details

Frequently Asked Questions about Bess Chuang, M.Ed.

What company does Bess Chuang, M.Ed. work for?

Bess Chuang, M.Ed. works for Hayden Consulting Group

What is Bess Chuang, M.Ed.'s role at the current company?

Bess Chuang, M.Ed.'s current role is Learning and Development Specialist.

What schools did Bess Chuang, M.Ed. attend?

Bess Chuang, M.Ed. attended University Of Maryland College Park, University Of Michigan.

Who are Bess Chuang, M.Ed.'s colleagues?

Bess Chuang, M.Ed.'s colleagues are Alisa Lorden, Paul Weston, Joshua Goldstein, Abhinav Indupuri, Olivia Boyd, Christian Hahm, Emily Borrello.

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