Bess Deering
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Bess Deering Email & Phone Number

Customer-centric Leader | Data-driven Decision Making | Improving CSAT | Employee Engagement | Sales & Loyalty Driver | Project Management | Administration| at Alltech
Location: Lexington, Kentucky, United States 3 work roles 2 schools
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Current company
Role
Customer-centric Leader | Data-driven Decision Making | Improving CSAT | Employee Engagement | Sales & Loyalty Driver | Project Management | Administration|
Location
Lexington, Kentucky, United States
Company size

Who is Bess Deering? Overview

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Quick answer

Bess Deering is listed as Customer-centric Leader | Data-driven Decision Making | Improving CSAT | Employee Engagement | Sales & Loyalty Driver | Project Management | Administration| at Alltech, a company with 2450 employees, based in Lexington, Kentucky, United States. AeroLeads shows a matched LinkedIn profile for Bess Deering.

Bess Deering previously worked as Global Business Engagement Specialist at Alltech and Customer Experience Specialist at Acutia. Bess Deering holds Ba, Psychology/Sociology from Indiana University Bloomington.

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Email format at Alltech

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Alltech

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Profile bio

About Bess Deering

Proven Customer Service Manager with demonstrated success in improving Customer Satisfaction, utilizing Customer Insights to improve service, creating Sales & Employee Engagement Programs and Project Management.

Current workplace

Bess Deering's current company

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Alltech
Alltech
Customer-centric Leader | Data-driven Decision Making | Improving CSAT | Employee Engagement | Sales & Loyalty Driver | Project Management | Administration|
lexington, kentucky, united states
Website
Employees
2450
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3 roles

Bess Deering work experience

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Global Business Engagement Specialist

Current

Nicholasville, Kentucky, United States

Apr 2024 - Present

Customer Experience Specialist

Current

Nicholasville, Kentucky, United States

  • Acutia is a wholly owned subsidiary of Alltech, a global leader in the animal health industry. Acutia is a natural extension of Alltech, combining science and sustainability to provide high-quality human health.
  • Manage DTC e-commerce platform Shopify
  • Created customer data base to track customer satisfaction
  • Manage Acutia Brand Ambassador program and reporting
  • Responsible for monthly sales and inventory reporting
  • Manage product launch timelines
Oct 2021 - Present

Sr. Manager, Guest Service & Operations

Fazoli'S System Management, Llc

Lexington, KY

  • Managed CSAT for national restaurant chain with over 200 units. Utilized omni-channel customer feedback to seek insights and identify emerging trends. Capitalized on customer feedback to improve operations, increase.
  • Year-over-year sales increases of 12%.
  • Improved CSAT 13%
  • Improved breadstick service by 32%, hospitality by 23% and speed of service by 12%
  • Improved Fazoli's online reviews from 3/5 stars to 4.2/5 stars within 6-month period
  • Reduced response rate to customers from 1-2 weeks to 24-48 hours
Dec 1994 - May 2020
Team & coworkers

Colleagues at Alltech

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2 education records

Bess Deering education

Education record

Lafayette High School, Lexington, Ky
FAQ

Frequently asked questions about Bess Deering

Quick answers generated from the profile data available on this page.

What company does Bess Deering work for?

Bess Deering works for Alltech.

What is Bess Deering's role at Alltech?

Bess Deering is listed as Customer-centric Leader | Data-driven Decision Making | Improving CSAT | Employee Engagement | Sales & Loyalty Driver | Project Management | Administration| at Alltech.

Where is Bess Deering based?

Bess Deering is based in Lexington, Kentucky, United States while working with Alltech.

What companies has Bess Deering worked for?

Bess Deering has worked for Alltech, Acutia, and Fazoli'S System Management, Llc.

Who are Bess Deering's colleagues at Alltech?

Bess Deering's colleagues at Alltech include Gnanasri Jandhyala, Sylvie Deprez, Gislaine Francine, Reece Glenn, and Brid Fanning.

How can I contact Bess Deering?

You can use AeroLeads to view verified contact signals for Bess Deering at Alltech, including work email, phone, and LinkedIn data when available.

What schools did Bess Deering attend?

Bess Deering holds Ba, Psychology/Sociology from Indiana University Bloomington.

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