Sung-hoon Cho is Ph.D. in Business Administration. I have been working as a management consultant in financial industry based on insurance for over 25 years, and is a digital innovation expert, process innovation expert, and CRM expert.1. Sung-hoon Cho provides consulting in the area of digital innovation strategy, MyData business strategy, operation consulting (PI, BPR), CRM/CEM, big data. Also I have worked in a global consulting firm and industry for about 25 years.2. In recent years, digital innovation has removed the boundaries between finance and non-finance industry through industrial convergence. Sung-hoon Cho has extensive industry experience in both finance (insurance, credit-card etc.) and non-finance industry (department stores, e-commerce, and F&B etc.) and has an insight to make the TO-BE change direction for industrial convergence agenda.3. Digital innovation should be applied in a combination of various types of TO-BE changes initiatives, including business strategy, work way change of human, and IT system implementation. Sung-hoon Cho has end-to-end consulting experience in digital innovation, including making business strategies, PI (process innovation), and IT strategies in the financial industry.4. Sung-hoon Cho has always considered consultant as vocation. The recent business environment is expected to change much faster and more significantly than before. Sung-hoon Cho is “the Best Value Partner for Digitalization” who can delicately analyze the AS-IS status of clients and present the experience and insights on the agenda of TO-BE change direction to the era of digital innovation.5. Through the various industries experience and the end-to-end consulting experience such as strategy-process-IT, Sung-hoon Cho is a "thinking partner and action partner of clients" to lead the era for diversity of customer needs, industrial convergence, drive customer centric operation.[Experience]- PI (Process Innovation)/BPR, Operation Consuting- Digital Innovation- MyData Strategy, CRM- IT Strategy / ISP[Client]1) Financial (Insurance) -Samsung Life Insurance, Kyobo Life, Hanhwa Life, AIA, KB Life, Prudential Life, Lina, etc. -Samsung F&M Insurance, Hyundai F&M, DB F&M, etc. 2) Financial (non-Insurance) -NH Nonghyup Financial Group, KB Kookmin card, BNK Financial Group, etc -KDIC(Korea Deposit Insurance Corp.), K-SURE(Korea Trade Insurance Corp., KODIT(Korea Credit Guarantee Fund), FSS(Financial Supervisory Service)3) non-Financial (Retail/F&B) -Lotte Shopping, Shinsegae, Daesang Bestco, CJ Foodville, Korea Fuji film, etc.