Account Manager
Current• support & communication with a large number of clients simultaneously (more than 40 clients in parallel work)• development of regulations• planning and control of project terms• daily tracking of projects and tracking dynamics• holding briefings, meetings with clients, planning meetings within the team• work on optimizing the Customer Service Department• preparation of accounting documentation (acts, additional agreements)• document management for projects• collection of receivables• resolution (or rather avoidance) of conflicts• additional sales• recruitment of new employees \ work with freelancers• work in CRM-AMO, BITRIX, as well as in Trello, Asana, Notion, Miro, Slack, Zoom, Discord, Skype, Telegram, Google Spreadsheets, Google Docs, etc.• and much more :)
