Ryan Betancur, Mshs/Em, Chec Email and Phone Number

Site Management Role» Manage New York City Emergency Management’s (NYCEM) asylum-seeker Respite Center, Overflow, and Reticketing Center site operations with emphasis on staff and guest safety, legal compliance, logistical efficiency, and program quality standards.» Lead teams of onsite vendors to coordinate security, hospitality, culinary, transportation, and sanitization functions for each site. » Work directly with New York City Emergency Management leadership, elected officials, and external public service liaisons (law enforcement, fire, EMS) to achieve program goals and implement operational changes real-time in a dynamic culturally sensitive environment.» Advise operational leadership of site-level trends and challenges to collaborate on actionable solutions and develop effective processes and documentation.Respite Operations Support Role» Apply NYCEM leadership guidance and program objectives to the coordination and real-time support of Site Managers across the NYC Asylum-Seeker program footprint. » Collect accurate metrics from site operations and collate them into actionable reports for NYCEM leadership and NYC City Hall officials.» Provide real-time incident management and coordination support between Site Managers, NYCEM leadership, and partnering government and non-government agencies during emergencies.

» Worked with operational leaders throughout Rivian’s manufacturing and enterprise functions to identify hazards and vulnerabilities and define critical incident management and response roles and responsibilities. » Collaborated with subject matter experts in lithium battery assembly and electric vehicle manufacturing to innovate comprehensive processes for thermal runaway emergency response. » Coordinated with internal and external stakeholders (local Law Enforcement, Fire, EMS, and Emergency Management) to optimize response coordination for incidents occurring on site, while simultaneously mitigating access to foreign trade zones and intellectual property. » Translated Rivian’s lessons learned, best practices, and subject matter expert insights into the most comprehensive all-hazards emergency response plan and thermal response incident management plan available to date in the electric vehicle manufacturing industry. » Developed the processes and protocols for Rivian’s Manufacturing Incident Management Team. » Trained and exercised Rivian’s on-site executives and directors in their assigned Incident Management Team roles.» Improved Rivian’s thermal event response coordination and operational recovery time by over 80% in one year.

» Collaborated with a team of consultants to interpret the unified COVID-19 vaccination site safety and emergency response oversight goals and objectives of Illinois Emergency Management Agency (IEMA) and Illinois Department of Public Health (IDPH) into a state-approved Field Liaison Officer program document.» Developed the training for Field Liaison Officer program and became the primary trainer and support consultant for all Field Liaison Officers assigned to the response mission. » Trained over 250 Field Liaison Officers across the state. » Worked with the IEMA Data Team to develop a web-based reporting system for Field Liaison Officers to provide real-time reporting of vaccination site metrics, resource needs, staffing concerns, and Serious Incident Reports to the Emergency Operations Center. » Worked with Coast Guard liaisons to develop comprehensive Field Safety Officer program documents, protocols, and reporting systems in compliment to their paired Field Liaison Officers. » Led inter-disciplinary teams of medical, security, state, and NGO staff in standing up, operating, and standing down single-day vaccination clinics at host sites throughout the State of Illinois. » Coordinated with host site leadership and vendor staff as a Field Liaison Officer to build positive working relationships for continued community partnership on behalf of the State of Illinois.

» Managed a team of 25 security officers/EMTs, 3 shift supervisors, and one assistant manager to provide 24/7/365 security and medical support to a 100-acre independent and assisted-living campus with 1,400 elderly residents and 2,500 full-time staff and vendors on the New Jersey shore at the onset of the COVID-19 pandemic. » Acted as the primary subject matter expert in pandemic planning for Seabrook’s strategic and tactical response to COVID-19 on campus. » Led specialized security, medical, and hospitality teams to develop and implement stringent processes in campus access, traffic flow, vendor and visitor screening, contact tracing, and safe operational response to medical emergencies. » Received recognition from Governor Phil Murphy as the only independent and/or assisted-living community in New Jersey to successfully protect its residents from COVID-19. » Limited the COVID-19 pandemic’s impact on Seabrook Village residents and staff to less than 0.3% of its combined population.

» Worked with ATC Ready program leadership to review and interpret their business impact analysis into a strategic program roadmap that prioritized achievable measures to improve energy sector resilience for the state of Wisconsin and portions of Michigan and Minnesota.» Simplified and extracted key elements and best practices from ATC’s antiquated emergency response plan and hybridized NIMS ICS to develop an effective, interoperable, corporate-friendly response structure. » Worked with functional leads and enterprise executives to develop all-hazards response roles and identify training needs. » Developed ATC Ready’s Electric Transmission Emergency Response Plan.» Advised program leadership in developing the ATC Ready Incident Management Team and rotational Incident Commander framework. » Trained all of ATC’s functional directors as Incident Commanders. » Trained all of ATC Incident Commanders and Incident Management Team members in the ATC Ready response system. » Observed ATC’s participation in the 2018 national energy sector full scale exercise, Grid-Ex IV, using the ATC Ready program and provided actionable feedback on successes and opportunities for improvement.

» Worked with HERC-7 leadership and the Milwaukee-based intelligence fusion center, Southeast Wisconsin Threat Analysis Center (STAC), to innovate a partnership of proactive information exchange aimed to improve HERC-7’s regional health sector readiness and STAC’s role in the war on opioids. » Defined processes and parameters for monitoring, collecting, storing, and disseminating threat intelligence to HERC-7 members. » Identified intelligence data sets and sources within the HERC-7 membership to help STAC identify trends and establish statistics in fentanyl, carfentanil, and emerging fentanyl analog activity in the state. » Collated intelligence and threat analysis summaries and HERC-7 and STAC messaging into monthly intelligence reports for HERC-7 members.

» Managed the Public Health Emergency Preparedness program for the Washington County side of the newly merged Washington-Ozaukee County Public Health partnership. » Managed all public health emergency preparedness plan maintenance, updates, training, and exercises in accordance with federal and state funding requirements. » Managed all pandemic response and Points of Distribution (PODs) equipment, supplies, and maintenance documentation. » Represented Washington County Public Health as a member of the Southeast Wisconsin Healthcare Emergency Readiness Coalition – Region VII. » Sat as Chair of the Washington County emergency readiness coalition. » Planned and facilitated annual and semi-annual public health preparedness exercises and drills. » Trained all public health department employees in emergency procedures and incident response. » Played an active planning and training role in the county 4-H club’s annual youth preparedness summer camp for two years. The 4-H won state and national awards for their camp program for those years. » Awarded “Friend of the 4-H” for excellence in planning and facilitation of the youth preparedness summer camp.

» Studied under the FEMA Region VII Information Technology department to observe the full spectrum of operational departments within the Region VII office. » Used GIS technology and Civil Air Patrol data to update 100-year flood zone mapping along the Missouri River in support of the June 2011 Upper Little Missouri River flood recovery mission. » Transitioned into a FEMA Region VII Disaster Assistance Employee reservist for 2012.

» Managed the covert collection, translation, analysis, and reporting of foreign signals intelligence intercepts in the target language» Obtained and held a Top-Secret/Secret Compartmentalized Information clearance (TS/SCI)» Selected for a special assignment to work with a small number of language specialists and vendor product engineers to provide developmental insight to a new signals collection program. » Won second place in the Defense Language Institute/Foreign Language Center (DLI/FLC) World Language Olympics for Persian Farsi. » Achieved the highest ASVAB score in the history of my Armed Forces Recruitment Office (98/100) and was offered any job of my choice in the US military.