Beth W. Email & Phone Number

Lockport, IL, US

• Led user acceptance testing (UAT) for the implementation of Protech’s Association Management System on Microsoft Dynamics 365.
• Collaborated with stakeholders to align test plans and execution with business and healthcare project objectives.
• Managed test case creation, execution, and defect resolution using Azure DevOps to track progress and ensure all requirements were met.

• Led quality assurance processes for a medical registry of data tailored for orthopedic doctors using Azure DevOps.
• Utilized Azure DevOps to create comprehensive test plans, execute test cases, and manage test completion and requirements tracking.
• Directed user testing initiatives, ensuring alignment with project goals and quality standards within the healthcare domain.
• Developed and implemented QA plans to guide testing processes and ensure thorough test coverage for orthopedic data.
• Proficient in writing SQL queries to validate and manipulate healthcare data for testing purposes.
• Tested reports created in PowerBI, ensuring accuracy, functionality, and adherence to medical registry requirements.

• Led QA team, BA’s, field team, and business partners through all POS upgrades and system enhancements.
• Responsible for all aspects of full cycle quality assurance testing for POS, CRM, Merchandising and Legacy applications including: analyzing requirements, developing test strategies, determining test environment needs.
• Established business best practices for POS UAT through definition of methodologies, test scripts and guidelines including the creation of a shared script repository and business process library.
• Enhanced existing quality assurance process to incorporate requirements needed for testing iPad and mobile POS applications.
• Led discussions, proposed solutions, established standards, mentored business, and directed both internal and external resources on project deliverables.
• Streamlined credit card certification process through collaboration and communication with multiple credit card processors.

• Managed multiple large-scale testing efforts with cross functional teams and led testing teams to successful delivery of testing projects in support of key organizational initiatives such as SAP upgrade, WM.
• POS quality assurance testing and credit card certification for quarterly/semiannual releases.
• Learned SAP by leading the QA effort on the SAP WM conversion.
• Developed QA methodology through application of industry standards, technology efficiencies, and internal business processes. The methodology reduced QA cycle time through adaptation of consistent processes, reduced.
• Created and maintained testing schedule designed to eliminate conflicts, determine priorities, and effectively provide estimates based on the schedule.
• Mentored and trained business and IT on script definition, test case writing, user acceptance test execution, and maintenance of the enterprise business process library.