Beth Almberg Email & Phone Number

Orange County, California Area

1. Success in leading teams and developing talent 2. Passionate customer service executive that expects excellence in all aspects of the business. 3. Proven record consistently identifying opportunities to streamline business practices. 4. Work history includes progressive management positions with an Airline, CSP [IFE Customer Service Company], a Lab facility and a Hardware company involved in a wireless solution. 5. Professional presentations skills with diverse audiences.6. Experience in developing new divisions within high profile and established companies 7. Values relevance and remains focused on current IFE trends.(WiFi, APPs, Monetization Opportunities) 8. Contributed to start-up companies in the exciting field of In-flight WiFi, popular APPs, and monetization packages.

Providing consulting and management services to extraordinary companies seeking to: Define Direction Map a Strategy Design Success Cultivate Creativity Inspire Customers Improve Service Increase Sales Identify Profit Centers Develop Processes

Anahiem Ca

Spearheaded inflight entertainment strategy initiative and led cross-functional team to create long term plan for future growth. Monitored technological and competitive trends to determine feasibility in-flight. Relationship based business responded to specific creative applications, operational experience and problem solving skills. > Increased business by 30% in less than two years.> Developed key strategic partnerships that increased performance and growth

Managed the division's initiatives for growth and application of systems to strengthen competitive position as the industry leader. > Increased video business by over 40% within the five years. > Implemented business practices that included the creation and application of a database.

Twenty-five years with TWA in progressive management positions, with direct responsibility for managing front line, contract and non-contract, supervisory and management personnel. > Increased sales significantly for Duty Free sales by identifying realistic price points and tracking and trending of product. > Coordinated numerous special high profile projects based on organizational skills, communication style and high quality presentation skills. [Coordination of Papal and Presidential charters] > Responsible for all in-flight service training, manangement training and customer service standards. > Responsible for all in-flight product from IFE, Duty Free, written communication, and procedures.

B.A., Education, Science

Activities and Societies: Delta Chi Theta - President Swedish ClubExtensive training and experience in communication/corporate management..

Education record