Beth Ann Calhoun Email & Phone Number

I am a customer focused Senior Operations executive in the Payments Industry with a proven track record of driving operational success, implementing strategies and executing plans that deliver continuous improvements as well as leading change initiatives across a 550-person business unit. I have demonstrated strength at developing and leading global operations teams remotely, facilitating high teammate engagement and exceeding all budget expectations. Collaboration and communication both within my teams and across the larger organization have been key in meeting and exceeding all stated goals in my roles, while ensuring high engagement.My core competencies include:* Relationship Building* Risk Management* Strategic Planning & Implementation* Business Acquisition & Integration * Complex Change Management* Continuous Process Improvement* Multi-Site Operations Management* Talent Acquisition & Retention COMMUNICATION:  Skilled communicator, complimented by an outstanding ability to assess situations when evaluating resource needs and make sound decisions when implementing business change. Strong influencer, able to convey customer and teammate priorities during development of products and tools.COLLABORATION: Strong partner with compliance policy and product development teams driving improvement to existing products, controls and workflows.  Includes navigating complex and constantly shifting regional regulations, improving residual risk levels and reducing customer friction. RESILIENCE: Copes well with ambiguity and uncertainty; creates own structure and priorities, carving out path of action. Navigated the global matrix and leveraged senior relationships across PayPal to drive effective outcomes.  LEADERSHIP:  Highly adept at effective team leadership in a dynamic, remote global environment, able to engage and motivate teams to ensure organizational efficiency, productivity and profitability.

Listed skills include Leadership, Management, E Commerce, Product Launch, and 11 others.

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  Miami University

  Business