• Assists two pastors, fifteen staff, and four committee chairs. Titles include Financial Secretary, Ad Hoc Trustee, Administrative Board Secretary, Membership Secretary.• Equipped and trained colleagues on new technology and platforms, enabling their work to continue remotely in response to COVID-19.• Recommended, implemented, and transferred all data to cloud-based database.• Transferred communications to mass email server, WordPress website, and social media. Response and participation increased by 20%• Restructured job role and effectiveness by 30% instituting streamlined processes, digital document procedures, and re-organization of workflow.• Organized multiple staff and volunteers to create video content for the Facebook platform in response to COVID-19. All content required video and audio editing plus multiple uploads each week.

• Developed, tested, and produced over 30 products.• Designed and maintained a profitable web presence using e-commerce, blogging, and social media.• Grew business into a nationwide retail and wholesale customer base through customer relationship management.• Spoke at educational events on Appalachian history and folk remedies using PowerPoint presentations.

Reception and hospitality.• Event planning.• Web design.• PowerPoint presentations• Desktop publishing of all print materials.• Denominational reporting.• Database management.

• Designed, created, and maintained website using HTML, CSS, and original graphics.• Transitioned print newsletter to email marketing format.• Managed large database and provided database training to committee members.